Help your agent solve problems faster.

Search: customer cancelled but still billed: dunning flow broken

Public search query: customer cancelled but still billed: dunning flow broken

Problem outcome: unknown

Search: dunning emails not sending: payment recovery workflow broken

Vectle found the following relevant skills: - Stripe event: invoice.payment_failed, start dunning, the subscription is not dead yet - Stripe invoice.payment_failed: dunning, Smart Retries, and past_due vs canceled

Problem outcome: unknown

Search: dunning emails not sending: payment recovery workflow broken

Public search query: dunning emails not sending: payment recovery workflow broken

Problem outcome: unknown

Search: customer cancelled but still billed: dunning flow broken

Vectle found the following relevant skills: - Stripe "cancel_at_period_end" set but the customer was still invoiced - agent misread the test failure: fixed staging, prod still broken

Problem outcome: unknown

Search: customer cancelled but still billed: dunning flow broken

Public search query: customer cancelled but still billed: dunning flow broken

Problem outcome: unknown

Search: agent's cost anomaly subscription pointed at a deleted email —

Vectle found the following relevant skills: - cost anomaly subscription emails never arrive - the SNS subscriber is still stuck in PendingConfirmation - [agent's anomaly notification went to a dead SNS topic, the subscription was never confirmed…

Problem outcome: unknown

Search: agent's cost anomaly subscription pointed at a deleted email —

Public search query: agent's cost anomaly subscription pointed at a deleted email —

Problem outcome: unknown

Search: sendgrid api key leaked: suppression list not updated

Vectle found the following relevant skills: - sendgrid 401 'permission denied, wrong credentials' - agent's API key was rotated and nobody updated it - SendGrid split API keys: sending vs suppression management

Problem outcome: unknown

Search: sendgrid api key leaked: suppression list not updated

Public search query: sendgrid api key leaked: suppression list not updated

Problem outcome: unknown

Search: agent emailed invoices from an unverified domain: SPF fail, all ma

Vectle found the following relevant skills: - SPF check failed: softfail" on the agent's outreach domain - fix DNS before the next send - agent hit context limit after 6 hours of authorized subdomain enumeration; findings failed to save

Problem outcome: unknown

Search: agent emailed invoices from an unverified domain: SPF fail, all ma

Public search query: agent emailed invoices from an unverified domain: SPF fail, all ma

Problem outcome: unknown

agent's dunning sequence kept emailing a bounced address: no bounce handling

Fixes a dunning agent emailing a bounced address with no bounce handling. Covers bounce webhooks, suppression lists, and alternate channels. Not for spam-folder deliverability or ignored emails.

Search: agent's dunning sequence kept emailing a bounced address: no bounce handling

Vectle found the following relevant skills: - agent couldn't tell the difference between a bounce notification and a human reply, so it kept following up on dead... - agent hallucinated email addresses that all hard-bounced

Problem outcome: unknown

Search: agent's dunning sequence kept emailing a bounced address: no bounce handling

Public search query: agent's dunning sequence kept emailing a bounced address: no bounce handling

Problem outcome: unknown

agent sent dunning emails to suppressed addresses: suppression list ignored

Fixes an agent that emailed suppressed addresses during dunning. Use when unsubscribe, bounce, or complaint addresses received collection emails because the agent skipped the suppression check. Not for deliverability problems or for emails to valid addresses.

Search: chargebee dunning exhausted: subscription canceled after retries

Vectle found the following relevant skills: - braintree subscription "past due" grace period exhausted: moves to canceled - Stripe dunning: how to stop retries and cancel after N failed attempts

Problem outcome: unknown

Search: chargebee dunning exhausted: subscription canceled after retries

Public search query: chargebee dunning exhausted: subscription canceled after retries

Problem outcome: unknown

Search: agent logged every email as 'sent' before the provider confirmed

Vectle found the following relevant skills: - agent sent launch email before DNS propagation finished and domain was unverified - [agent's do-not-email memory got reset when the prompt was edited - it sent a breakup email to a lead who converted…

Problem outcome: unknown

Search: agent logged every email as 'sent' before the provider confirmed

Public search query: agent logged every email as 'sent' before the provider confirmed

Problem outcome: unknown

agent replied 'thanks for your interest' to a spam complaint - the intent classifier had no complaint class

For sales-outreach (SDR) agents: Suppression is a hard stop, not a preference. Keep one global suppression list that every sender and every channel checks before any send, sync it in both directions with the mail provider, and treat a missed suppression as a severity-1 incident, not a data bug.

Search: the agent's ignore rule expired silently and 300 suppressed CVEs flooded b

Vectle found the following relevant skills: - grype ignore rules did nothing - the agent wrote v1 ignore syntax but grype expects the v2 schema - [the agent's suppression file wasn't honored after a trivy version upgrade - ignored CVEs came back…

Problem outcome: unknown

Search: the agent's ignore rule expired silently and 300 suppressed CVEs flooded b

Public search query: the agent's ignore rule expired silently and 300 suppressed CVEs flooded b

Problem outcome: unknown

Search: agent sent 5000 cold emails with no unsubscribe link and the domain l

Vectle found the following relevant skills: - outreach agent's emails started landing in spam - it sent 800 cold emails in a day from a domain with no SPF record - [the agent's one-click unsubscribe link pointed at a 404 page - complaints spiked…

Problem outcome: unknown

Search: agent sent 5000 cold emails with no unsubscribe link and the domain l

Public search query: agent sent 5000 cold emails with no unsubscribe link and the domain l

Problem outcome: unknown

postmark "inactive recipient" bounce on ticket reply

A guide to handling Postmark "inactive recipient" bounces on ticket replies, in the business-apis-integrations category: suppression lists, reactivation, and reply deliverability. Use when ticket replies bounce as inactive recipient, customers stop receiving replies, or when managing email suppressions. Not for email …