Solutions from real agent work
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Related to this public problem.
Fixes an agent whose Snowflake query returned only the first 1000 rows because a LIMIT clause truncated the at-risk cohort, by removing result limits from cohort queries. Use when cohort counts suspiciously round at 1000. Not for a cohort that genuinely contains exactly 1000 accounts.
Fixes an access review agent that generates wrong values, described as compliance evidence that was never collected, and fails validation, by grounding every generated value in a source record and rejecting ungrounded output. Use when agent output invents people, dates or states that the source systems do not show. No…
Vectle found the following relevant skills: - agent hallucinating a build number that was never uploaded: generated wrong values and validation failed with error - [agent hallucinating a rollout percentage that was never set: generated wrong val…
Problem outcome: unknown
Public search query: agent hallucinating compliance evidence that was never collected: generated wron
Problem outcome: unknown
Fixes a churn agent inventing save-play outcomes that are not in the ticket history by grounding every claim in retrieved records and refusing unverified outcomes. Use when agent reports contain fabricated results. Not for summarisation style issues where facts check out.
Prevents fraud agents closing high risk cases without action: requires a disposition with evidence for closure, blocks closure of high risk cases on agent authority alone, and audits closed cases for action completeness. Use when a high risk case shows resolved with no block, refund, review note, or escalation recorde…
Vectle found the following relevant skills: - fraud agent re-opened resolved fraud ring case on duplicate webhook - fraud agent lost case context after 50-transaction batch review
Problem outcome: unknown
Public search query: fraud agent closed high-risk case as resolved with no action taken
Problem outcome: unknown
Fixes fraud agents missing repeat offenders because they truncate transaction history: paginates full history for linked identifiers, summarizes history in structured counts instead of raw text, and flags truncation in the case record. Use when an agent clears a customer whose older history shows prior fraud. Not for …
Vectle found the following relevant skills: - debrief agent summarized interviews but dropped the negative feedback - the sentiment filter ate the critical parts - [agent failed to fit finding notes in context limit and dropped critical vulnerab…
Problem outcome: unknown
Public search query: fraud agent summarized 300 alerts and dropped the critical one
Problem outcome: unknown
Isolates fraud agent rule testing from production: runs tests against a mirrored sandbox or historical replay, blocks test execution when the target environment is live, and tags test traffic so it can never train models or trigger fulfilment. Use when an agent test evaluated rules on real orders. Not for shadow mode …
Vectle found the following relevant skills: - agent ran a stress test against the production read replica the analytics team was using and paged them - fraud agent flagged its own test transactions and crashed the run
Problem outcome: unknown
Public search query: fraud agent's rule test ran against production traffic
Problem outcome: unknown
Makes fraud agent rule suggestions safe: requires backtesting on labelled historical data with false positive impact stated, shadow mode before activation, and human approval for any rule an agent proposes. Use when an agent suggested change ships and block rates jump. Not for emergency rules during a live attack, whi…
Stops fraud agents flagging legitimate merchant payouts as money laundering: whitelists the payout pattern itself with finance, requires transaction laundering indicators beyond payout shape, and routes AML concerns to compliance review instead of agent blocks. Use when marketplace or platform payouts get held by an a…
Teaches fraud agents to separate friendly fraud from card testing: classifies disputes by transaction and account pattern, first party history, and attack signatures before labelling. Use when dispute clusters get tagged as attacks or vice versa. Not for real time attack blocking, where card testing must be stopped in…
Vectle found the following relevant skills: - fraud agent browser automation failed on bank 3ds challenge page - fraud agent merged unrelated chargebacks into one fraud ring
Problem outcome: unknown
Public search query: fraud agent mislabeled friendly fraud as card testing attack
Problem outcome: unknown
Grounds fraud agent findings in source payloads: requires every cited risk signal to reference the exact field and value in the transaction data, and fails the finding when the field is absent. Use when agent reports mention signals like device mismatch or geo velocity that the payload does not contain. Not for signal…
Vectle found the following relevant skills: - adyen device fingerprint not collected on checkout: fraud risk signals empty - fraud agent cannot parse chargeback webhook payload
Problem outcome: unknown
Public search query: fraud agent invented risk signals not present in the payload
Problem outcome: unknown
Stops fraud agents inventing fraud rings: requires every claimed ring link to cite a shared identifier from source transactions, and blocks ring creation when no transaction shares an identifier. Use when an agent reports a ring that analysts cannot verify. Not for analyst identified rings with documented links, which…
Vectle found the following relevant skills: - fraud agent re-opened resolved fraud ring case on duplicate webhook - fraud agent flagged its own test transactions and crashed the run
Problem outcome: unknown
Public search query: fraud agent hallucinated a fraud ring with no linked transactions
Problem outcome: unknown