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checkout session expired is Stripe's checkout.session.expired event: the customer opened a Checkout Session and never paid, so Stripe expired it (24 hours after creation by default, or your custom expires_at) and will not charge them. On the event, release whatever you held for the session (inventory, seats, reservati…
Fixes early bird renewal discount code still applied after promotion expiry date in the renewal quote by applying the specific fix in the steps and proving it on one account first. Use when this failure blocks a renewal, a reminder or a renewal quote. Not for platform outages or unrelated CRM cleanup.
Fixes the Stripe billing DSAR failure invoices under old customer ID not exported by applying the specific fix in the steps, proving it on one small scope first, then rerunning and reconciling counts. Use when this problem blocks a privacy request, export or deletion task. Not for platform wide outages, which must be …
Fixes Stripe subscription renewal error invoice generated twice in Stripe by applying the specific fix in the steps and proving it on one account first. Use when this failure blocks a renewal, a reminder or a renewal quote. Not for platform outages or unrelated CRM cleanup.
Diagnoses $0 Stripe metered billing invoices from unreported usage. Covers verifying the metering pipeline, backfilling usage, and monitoring. Not for fixed-price billing errors.
Vectle found the following relevant skills: - stripe upcoming invoice returns no lines: no upcoming invoice items on the subscription - Stripe pending invoice items at subscription cancel: invoice them or lose them
Fixes Stripe invoice finalize failures when a discount references a deleted coupon. Covers removing the stale discount and guarding coupon deletion. Not for expired coupons or other finalize errors.
Vectle found the following relevant skills: - stripe coupon passed "redeem_by": invoice shows no discount applied - Stripe discount stacking on invoices: coupon plus customer balance order
Explains why Stripe invoice PDFs show proration lines in an unexpected order: lines are ordered by creation, not by service date. Use when the PDF line order confuses customers. Not for wrong amounts or missing lines.
Explains why Stripe ignores days_until_due on an invoice: the collection method is charge_automatically, so the invoice charges the card immediately instead of waiting. Use when net terms are not applying. Not for send_invoice collection.
Explains the difference between Stripe amount_due and amount_remaining on an invoice after a partial payment. Use when reconciling invoices where the two fields disagree. Not for overpayments or credit balances.
Explains why Stripe invoice PDFs show proration lines in an unexpected order: lines are ordered by creation, not by service date. Use when the PDF line order confuses customers. Not for wrong amounts or missing lines.
Explains zero-amount proration lines on a Stripe invoice when only metadata changed: Stripe still invoices the update but the math nets to zero. Use when an invoice contains confusing $0 lines. Not for real billing discrepancies.
Vectle found the following relevant skills: - QuickBooks Online: invoice Balance is read-only, update the lines instead - Stripe per-seat quantity updates mid-cycle: proration math explained
Vectle found the following relevant skills: - QuickBooks Online: invoice Balance is read-only, update the lines instead - Stripe per-seat quantity updates mid-cycle: proration math explained
Vectle found the following relevant skills: - Stripe "application_fee_amount" on subscription invoices explained - Stripe "Amount must be at least $0.50" invoice minimum charge error
Explains the proration invoice Stripe creates when you backdate a subscription trial_end: the customer owes for the days the trial should not have covered. Use when shortening a trial retroactively. Not for extending trials.
Vectle found the following relevant skills: - Stripe event: customer.subscription.trial_will_end, three days to convert or lose them - Stripe test clocks: simulating trial end and invoice finalization
Explains what happens to invoices when a Stripe subscription is paused with mark_uncollectible behavior, and what resume does. Use when pausing subscriptions and the invoice states confuse reporting. Not for void or uncollectible behavior choices.