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Fixes Stripe renewal proration credit applied to the wrong subscription item in Stripe by applying the specific fix in the steps and proving it on one account first. Use when this failure blocks a renewal, a reminder or a renewal quote. Not for platform outages or unrelated CRM cleanup.
Vectle found the following relevant skills: - PayPal settlement report counts held reserve funds as settled and the cash rec is off by the reserve amount every month - [settlement report total does not match the marketplace payout by 1,204.55" e…
Fixes this failure: book the negative Stripe payout correctly: record it as an amount Stripe will deduct from the next payout (a receivable / clearing balance), not as a cash receipt. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Stripe payout is negative because refunds exceeded charges and the GL cash account drops below the bank balance - [Stripe payout reconciliation "payout contains charges with no matching invoice" erro…
Fixes this failure: add the Square Capital repayment withholding to the ERP payout mapping as its own line (a liability repayment, not a fee). Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Square payout net of capital repayment withholding is missing from the ERP mapping and the daily rec never ties - [agent payout reconciliation treated gross sales as net and overstated cash by the pr…
Fixes this failure: book the negative Stripe payout correctly: record it as an amount Stripe will deduct from the next payout (a receivable / clearing balance), not as a cash receipt. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Stripe payout reconciliation "payout contains charges with no matching invoice" error in the revenue subledger sync - [agent matched a Stripe payout to the bank deposit by amount alone and cleared pa…
Fixes this failure: fix the agent's payout reconciliation to start from net payout (gross minus processor fees, refunds and reserves) and post the fee total to its own account. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: investigate the balance change that broke BlackLine auto-certification: find the journal posted after certification began, reverse or document it. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: add the Square Capital repayment withholding to the ERP payout mapping as its own line (a liability repayment, not a fee). Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: change the agent's payout matching to require date and payout ID agreement, not amount alone, unmatch the two payouts it cleared together. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Dependabot updates are failing due to missing .NET SDK - Diagnose Netlify Forms: not detected, submissions missing, or 404 on submit
Vectle found the following relevant skills: - agent reconciled stripe payouts against the wrong bank account: multi-entity mixup - [agent split one bank deposit across three invoices that summed to the total by coincidence and closed invoices th…
Fixes this failure: add Stripe Tax transactions to the reconciliation: they appear in payouts. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Stripe chargeback won but the funds never returned in a payout leaving an unmatched debit in the clearing account - [Stripe payout reconciliation "payout contains charges with no matching invoice" er…
Vectle found the following relevant skills: - settlement report total does not match the marketplace payout by 1,204.55" error on the Amazon settlement import - [agent's cross-account role expired mid-sweep - it reported "no idle resources" for …