Vectle found the following relevant skills: - spf=temperror dns server failure verdict on legitimate mail during the dns provider outage - [gmail "550-5.7.1" ip not authorized to send directly to our servers rejection on legitimate marketing mai…
Vectle found the following relevant skills: - dmarc aggregate reports from google list legitimate esp traffic under an unknown source ip after the esp changed... - [google postmaster tools spf success rate dropped but dmarc aggregate reports sti…
Fixes this failure: find which Barracuda rule or reputation check fired from the message log, confirm the monitoring alerts are authenticated and sent from a consistent address. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: rebuild the SPF record using a DNS provider that supports multi-string TXT records, split the record correctly across strings. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: get the partner sending properly authenticated: either they send from their own domain. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: accept that most receivers stop sending forensic (ruf) reports at p=reject and switch failure visibility to aggregate (rua) reports plus gateway logs. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - google postmaster tools spf success rate dropped but dmarc aggregate reports still show pass for the legitimate... - [triage agent quarantined legitimate dmarc aggregate reports after misreading them…
Vectle found the following relevant skills: - dmarc aggregate reports stopped arriving after changing the rua address - triage agent quarantined legitimate dmarc aggregate reports after misreading them as phishing attachments
Fixes this failure: republish the DKIM record with each character-string correctly split at 255 characters and confirm with a DNS lookup tool that the joined key matches the signing. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - Vitally health score split across two records duplicate external_id error on trait sync for merged accounts - Resend DNS records added at the wrong provider (nameserver conflict)
Fixes this failure: parse the Authentication-Results header (the receiver's own verdict) and ignore Authentication-Results-Orig. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Fixes this failure: republish or re-enable DKIM signing in Proofpoint after the certificate rotation, confirm outbound mail actually carries a DKIM signature header from a test send. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - 550 5.7.23" spf check failed and gmail rejected legitimate sender mail - legitimate sender passes spf and dkim but fails dmarc after rebranding to a new root domain
Fixes this failure: update the SPF and DMARC alignment for the Mailchimp path after the return-path CNAME change: confirm the new custom return-path domain aligns with the From domain. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.
Vectle found the following relevant skills: - legitimate sender passes spf and dkim but fails dmarc after rebranding to a new root domain - dmarc alignment failed for legitimate subdomain
Fixes this failure: check the ARC headers and the forwarding path: confirm the forwarder's ARC set is present and the seals validate in order. Use when the exact error or symptom in the title appears. Not for a different error, tool, or a manual process with no such failure.