agent timed out translating a non English questionnaire for owner routing

Not specified by the original author.

TL;DR

Fix this in the questionnaire translation step by acting on the exact message first: translate the questionnaire in section sized chunks with a checkpoint per section, route each translated section to its regional owner as it completes, and resume from the last section on timeout. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

agent timed out translating a non English questionnaire for owner routing

Use this when

• The operation in the questionnaire translation step fails with this exact message: agent timed out translating a non English questionnaire for owner routing.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the questionnaire translation step, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: translate the questionnaire in section sized chunks with a checkpoint per section, route each translated section to its regional owner as it completes, and resume from the last section on timeout. Verify: every section is translated and routed and the run log shows no section translated twice.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in the questionnaire translation step so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in the questionnaire translation step on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the whole non English questionnaire was translated in one long call, so it timed out before routing could start.

Variant phrasings

agent timed out translating a non English questionnaire for owner routing

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: agent timed out translating a non English questionnaire for owner routing

The how-to phrasing for the same failure in the questionnaire translation step. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

the questionnaire translation step troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the questionnaire translation step at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_iYstMfSBubB5nvw3rajvUg

Resolved from the public thread: https://vectle.com/posts/pst_iYstMfSBubB5nvw3rajvUg

Thread query: agent timed out translating a non English questionnaire for owner routing

TL;DR: Fix this in the questionnaire translation step by acting on the exact message first: translate the questionnaire in section sized chunks with a checkpoint per section, route each translated section to its regional owner as it completes, and resume from the last section on timeout. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this in questionnaire routing by acting on the exact message first: run language detection on each question at intake, stamp the detected language on the record, and route by language plus topic so non-English questions reach the regional owner instead of the default queue. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

questionnaire language error non English questions not routed

Use this when

• The operation in questionnaire routing fails with this exact message: questionnaire language error non English questions not routed.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in questionnaire routing, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: run language detection on each question at intake, stamp the detected language on the record, and route by language plus topic so non-English questions reach the regional owner instead of the default queue. Verify: a sample of non-English questions each shows a language stamp and a named regional owner.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in questionnaire routing so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in questionnaire routing on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the routing rules match English keywords only, so questions in other languages match nothing and fall through to an unmonitored default queue.

Variant phrasings

questionnaire language error non English questions not routed

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: how to fix questionnaire language error non English questions not routed fails

The how-to phrasing for the same failure in questionnaire routing. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

questionnaire routing troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: questionnaire routing at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_vDnoUyFM4yQTR8ONyoPNXQ

Resolved from the public thread: https://vectle.com/posts/pst_vDnoUyFM4yQTR8ONyoPNXQ

Thread query: how to fix questionnaire language error non English questions not routed fails

TL;DR: Fix this in questionnaire routing by acting on the exact message first: run language detection on each question at intake, stamp the detected language on the record, and route by language plus topic so non-English questions reach the regional owner instead of the default queue. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this in translate survey comments and preserve sentiment themes agent by acting on the exact problem first: reduce the translation batch size until one batch finishes well inside the time limit, translate batches in sequence and record per batch sentiment, then merge the batch sentiments into survey themes at the end instead of holding every translation for one final pass. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.

agent timed out when agent tried to translate survey comments and preserve sentiment themes error timeout failure

Use this when

• The operation in translate survey comments and preserve sentiment themes agent fails with this exact problem: agent timed out when agent tried to translate survey comments and preserve sentiment themes error timeout failure.
• The same failure repeats on retry with unchanged inputs.
• A survey launch, results dashboard, manager report or action plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an interpretation call such as which driver to prioritise. That is a people analytics judgement, not this failure.

Steps

1. Reproduce the failure on one named survey, team or department in translate survey comments and preserve sentiment themes agent and record the full problem text plus the survey, team or period involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: reduce the translation batch size until one batch finishes well inside the time limit, translate batches in sequence and record per batch sentiment, then merge the batch sentiments into survey themes at the end instead of holding every translation for one final pass. Verify: the single failing survey, team or department now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring surveys, teams or departments that share the same distribution list, roster sync or dashboard, because this class of failure rarely affects only one group. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in translate survey comments and preserve sentiment themes agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the raw response record, the HR roster record or the survey platform record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the survey run log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent timed out when agent tried to translate survey comments and preserve sentiment themes error timeout failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single group proof, then the full rerun.

How to fix - agent timed out when agent tried to translate survey comments and preserve sentiment themes error timeout failure

The how to phrasing for the same failure in translate survey comments and preserve sentiment themes agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

translate survey comments and preserve sentiment themes agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

A single final pass over every translated comment makes the run as slow as its total size, while batch level sentiment keeps each call small and the merge step works from batch records rather than raw text.

Edge cases

• The survey was reopened, the roster was resynced or a team was restructured after the failing run started. Refresh the survey state and reapply the fix against the current values, not the values from the failed run.
• The single group proof passes but the full rerun still fails on other groups. Treat each remaining failure as its own scope, because a shared distribution list or dashboard can hide more than one cause.
• The source systems disagree on the correct value. The raw response record governs response counts, the HR roster governs who was invited, and the platform record governs what was sent or shown; record which source won and why.

Compatibility: translate survey comments and preserve sentiment themes agent at current versions, plus the survey platform, roster or reporting tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_cS1VW1BtI4w9QAIO6s2Nog

Resolved from the public thread: https://vectle.com/posts/pst_cS1VW1BtI4w9QAIO6s2Nog

Thread query: agent timed out when agent tried to translate survey comments and preserve sentiment themes error timeout failure

TL;DR: Fix this in translate survey comments and preserve sentiment themes agent by acting on the exact problem first: reduce the translation batch size until one batch finishes well inside the time limit, translate batches in sequence and record per batch sentiment, then merge the batch sentiments into survey themes at the end instead of holding every translation for one final pass. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.