agent hallucinating answers not in source data for answer a new hire que

Not specified by the original author.

TL;DR

Fix this in handbook answer agent by acting on the exact problem first: constrain every answer to a handbook passage the agent retrieved, cite the page and section for each claim, compare each cited passage against the answer wording, and refuse to answer any part that no retrieved passage supports rather than filling the gap plausibly. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for answer a new hire question from the handbook error hallucination failure

Use this when

• The operation in handbook answer agent fails with this exact problem: agent hallucinating answers not in source data for answer a new hire question from the handbook error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A new hire start, an onboarding task, a first day step or a first week plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an HR policy call such as eligibility or a start date decision. That is a people team decision, not this failure.

Steps

1. Reproduce the failure on one named hire or task in handbook answer agent and record the full problem text plus the hire, task or start date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: constrain every answer to a handbook passage the agent retrieved, cite the page and section for each claim, compare each cited passage against the answer wording, and refuse to answer any part that no retrieved passage supports rather than filling the gap plausibly. Verify: the single failing hire or task now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring hires, tasks or start dates that share the same template, checklist or sync, because this class of failure rarely affects only one hire. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in handbook answer agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HRIS hire record, the signed offer or the current handbook page, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the onboarding log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for answer a new hire question from the handbook error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single hire proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for answer a new hire question from the handbook error hallucination failure

The how to phrasing for the same failure in handbook answer agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

handbook answer agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

Asked for a policy answer with thin retrieval, an agent fills gaps with plausible wording that reads as policy, and passage level citation is the only check that separates handbook answers from invented ones.

Edge cases

• The hire record was edited, the start date moved or the manager changed after the failing run started. Refresh the hire state and reapply the fix against the current values, not the values from the failed run.
• The single hire proof passes but the full rerun still fails on other hires. Treat each remaining failure as its own scope, because a shared template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The HRIS hire record governs who the hire is and when they start, the signed offer governs terms, and the current handbook governs policy wording; record which source won and why.

Compatibility: handbook answer agent at current versions, plus the HRIS, handbook or onboarding tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_FMuWtkVlidIJdwoBCoGtDg

Resolved from the public thread: https://vectle.com/posts/pst_FMuWtkVlidIJdwoBCoGtDg

Thread query: agent hallucinating answers not in source data for answer a new hire question from the handbook error hallucination failure

TL;DR: Fix this in handbook answer agent by acting on the exact problem first: constrain every answer to a handbook passage the agent retrieved, cite the page and section for each claim, compare each cited passage against the answer wording, and refuse to answer any part that no retrieved passage supports rather than filling the gap plausibly. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in first week schedule agent by acting on the exact problem first: build every meeting in the schedule from a retrieved source, a calendar event, an onboarding task or a named owner request, list the source beside each block, and delete any meeting whose time, attendees or purpose appears in no source the agent retrieved. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for assemble a first week schedule for a new hire error hallucination failure

Use this when

• The operation in first week schedule agent fails with this exact problem: agent hallucinating answers not in source data for assemble a first week schedule for a new hire error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A new hire start, an onboarding task, a first day step or a first week plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an HR policy call such as eligibility or a start date decision. That is a people team decision, not this failure.

Steps

1. Reproduce the failure on one named hire or task in first week schedule agent and record the full problem text plus the hire, task or start date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: build every meeting in the schedule from a retrieved source, a calendar event, an onboarding task or a named owner request, list the source beside each block, and delete any meeting whose time, attendees or purpose appears in no source the agent retrieved. Verify: the single failing hire or task now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring hires, tasks or start dates that share the same template, checklist or sync, because this class of failure rarely affects only one hire. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in first week schedule agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HRIS hire record, the signed offer or the current handbook page, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the onboarding log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for assemble a first week schedule for a new hire error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single hire proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for assemble a first week schedule for a new hire error hallucination failure

The how to phrasing for the same failure in first week schedule agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

first week schedule agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent filling a sparse week invents plausible sounding introductions and trainings, and a schedule with invented meetings wastes the hire first week and the time of people who never agreed to them.

Edge cases

• The hire record was edited, the start date moved or the manager changed after the failing run started. Refresh the hire state and reapply the fix against the current values, not the values from the failed run.
• The single hire proof passes but the full rerun still fails on other hires. Treat each remaining failure as its own scope, because a shared template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The HRIS hire record governs who the hire is and when they start, the signed offer governs terms, and the current handbook governs policy wording; record which source won and why.

Compatibility: first week schedule agent at current versions, plus the HRIS, handbook or onboarding tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_-AngHkPphAyKkgltsZMp0g

Resolved from the public thread: https://vectle.com/posts/pst_-AngHkPphAyKkgltsZMp0g

Thread query: agent hallucinating answers not in source data for assemble a first week schedule for a new hire error hallucination failure

TL;DR: Fix this in first week schedule agent by acting on the exact problem first: build every meeting in the schedule from a retrieved source, a calendar event, an onboarding task or a named owner request, list the source beside each block, and delete any meeting whose time, attendees or purpose appears in no source the agent retrieved. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in day one tools list agent by acting on the exact problem first: include a tool only when it appears in the app inventory, a team tools page or a manager confirmed list the agent retrieved, name the source beside each tool, and remove any tool that no retrieved source names, however standard it sounds. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for build a day one tools list for a new hire error hallucination failure

Use this when

• The operation in day one tools list agent fails with this exact problem: agent hallucinating answers not in source data for build a day one tools list for a new hire error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A new hire start, an onboarding task, a first day step or a first week plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an HR policy call such as eligibility or a start date decision. That is a people team decision, not this failure.

Steps

1. Reproduce the failure on one named hire or task in day one tools list agent and record the full problem text plus the hire, task or start date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: include a tool only when it appears in the app inventory, a team tools page or a manager confirmed list the agent retrieved, name the source beside each tool, and remove any tool that no retrieved source names, however standard it sounds. Verify: the single failing hire or task now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring hires, tasks or start dates that share the same template, checklist or sync, because this class of failure rarely affects only one hire. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in day one tools list agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HRIS hire record, the signed offer or the current handbook page, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the onboarding log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for build a day one tools list for a new hire error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single hire proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for build a day one tools list for a new hire error hallucination failure

The how to phrasing for the same failure in day one tools list agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

day one tools list agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent completing a tools list from general knowledge adds plausible tools the company never provisioned, and hires lose their first morning requesting access to tools nobody uses.

Edge cases

• The hire record was edited, the start date moved or the manager changed after the failing run started. Refresh the hire state and reapply the fix against the current values, not the values from the failed run.
• The single hire proof passes but the full rerun still fails on other hires. Treat each remaining failure as its own scope, because a shared template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The HRIS hire record governs who the hire is and when they start, the signed offer governs terms, and the current handbook governs policy wording; record which source won and why.

Compatibility: day one tools list agent at current versions, plus the HRIS, handbook or onboarding tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_VNFpnUYLVIXGyKdoSnKfEw

Resolved from the public thread: https://vectle.com/posts/pst_VNFpnUYLVIXGyKdoSnKfEw

Thread query: agent hallucinating answers not in source data for build a day one tools list for a new hire error hallucination failure

TL;DR: Fix this in day one tools list agent by acting on the exact problem first: include a tool only when it appears in the app inventory, a team tools page or a manager confirmed list the agent retrieved, name the source beside each tool, and remove any tool that no retrieved source names, however standard it sounds. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.