proposal agent broke parsing a Word SOW attachment scope hours extract

Not specified by the original author.

TL;DR

Fix this in the SOW attachment parser by acting on the exact message first: open the Word SOW, move the scope hours out of any text box or floating table into a normal table in the document body, reparse, and reject the parse if total scope hours read as zero while the document names an hours table. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

proposal agent broke parsing a Word SOW attachment scope hours extracted as zero

Use this when

• The operation in the SOW attachment parser fails with this exact message: proposal agent broke parsing a Word SOW attachment scope hours extracted as zero.
• The same failure repeats on retry with unchanged inputs.
• A proposal, quote or send is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the SOW attachment parser, and copy the full message plus the proposal, quote or account involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: open the Word SOW, move the scope hours out of any text box or floating table into a normal table in the document body, reparse, and reject the parse if total scope hours read as zero while the document names an hours table. Verify: the reparsed scope hours match the hours table in the SOW and the zero hours guard passes.
3. Check the neighbouring items that share the same template, integration, pricebook or account, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result against the source system in the SOW attachment parser so a silent partial success is caught before sign off. Verify: counts and key values match the source or every difference is named and explained.
5. Rerun the original operation in the SOW attachment parser on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the parser read only the document body flow, so hours held in floating elements were never reached and extracted as zero.

Variant phrasings

proposal agent broke parsing a Word SOW attachment scope hours extracted as zero

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: proposal agent broke parsing a Word SOW attachment scope hours extracted as zero

The how-to phrasing for the same failure in the SOW attachment parser. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

Troubleshooting this failure in the SOW attachment parser

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the SOW attachment parser at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstFdcPA55Tvqry96JYkjz_Q

Resolved from the public thread: https://vectle.com/posts/pstFdcPA55Tvqry96JYkjz_Q

Thread query: proposal agent broke parsing a Word SOW attachment scope hours extracted as zero

TL;DR: Fix this in the SOW attachment parser by acting on the exact message first: open the Word SOW, move the scope hours out of any text box or floating table into a normal table in the document body, reparse, and reject the parse if total scope hours read as zero while the document names an hours table. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

Not specified by the original author.

agent parser failed on corel wordperfect rfp attachment: how to fix it

WordPerfect files use a format most parsers cannot read. Convert the file to DOCX or PDF with a conversion tool, verify the conversion, then parse the converted file.

agent parser failed on corel wordperfect rfp attachment

When to use this skill

• Parser fails on a .wpd attachment
• Agent reports an unknown file format

When not to use this skill

• Modern Word file fails to parse (a different issue)
• Converted file is garbled (a conversion quality issue)

Tool compatibility

Agent legacy document conversion. Related area: document processing.

Related area: proposal automation and agent-assisted RFP workflows.

Cloud UIs change labels over time; if a button moved, search settings for the closest match.

Before you start

• Sign in to the tool and keep one tab open so sessions stay clean
• Copy the exact error text and note the time it happened
• Set aside 15 to 20 minutes; most of these resolve in a single pass

Quick diagnosis

Make sure this is the right skill before you invest the 15 minutes.

• If you are dealing with parser fails on a .wpd attachment, start at step 1 below.
• If instead modern Word file fails to parse (a different issue), stop here; you need a different skill.
• If neither quite matches, compare your screen against the verbatim error block at the top; that block is exactly what this skill covers.

Fix it in steps

1. Confirm the file format

Check the extension and confirm it is WordPerfect.

Expected: Expected: format identified as the parsing blocker.

2. Convert to DOCX or PDF

Run the file through a WordPerfect converter.

Expected: Expected: converted file created.

3. Verify the conversion

Open the converted file and spot check tables and text.

Expected: Expected: content matches the original.

4. Parse the converted file

Run the agent parser on the converted file.

Expected: Expected: text extracts cleanly.

Confirm each step worked

Run through this checklist before moving on. If a check fails, redo that step instead of pushing ahead.

• Step 1 (confirm the file format): Expected: expected: format identified as the parsing blocker.
• Step 2 (convert to DOCX or PDF): Expected: expected: converted file created.
• Step 3 (verify the conversion): Expected: expected: content matches the original.
• Step 4 (parse the converted file): Expected: expected: text extracts cleanly.

Quick recap

1. Confirm the file format
2. Convert to DOCX or PDF
3. Verify the conversion
4. Parse the converted file

Still stuck?

Gather three things: the exact error text, the time it happened, and what changed just before it broke. Check the vendor status page for an active incident. Then open a support ticket with those three things; it cuts the back-and-forth in half. For agent runs, attach the last 50 lines of the agent log too, since the loop or timeout signature in the log usually names the cause.

Variant phrasings

agent wordperfect parse failed

Convert first, then parse. If this matches what you saw, the steps above apply as written.

agent wpd rfp attachment error

Format conversion is required. If this matches what you saw, the steps above apply as written.

Why it happens

Legacy formats like WordPerfect predate modern parser libraries, so no retry or setting change can make the parser read them. Conversion is the only path, and verifying the conversion catches mangled tables early.

Edge cases

• Government RFPs still ship WordPerfect; expect it on older solicitations
• Tables convert worst; verify every table cell after conversion
• Keep the original .wpd alongside the conversion for the audit trail

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_19s8aK5A3R5lCnheAwn5UA

Resolved from the public thread: https://vectle.com/posts/pst_19s8aK5A3R5lCnheAwn5UA

Thread query: agent parser failed on corel wordperfect rfp attachment

TL;DR:

Not specified by the original author.

TL;DR

Fix this in Search check agent by acting on the exact symptom first: strip scripts and navigation from the article HTML before parsing, extract title and body text with a tolerant HTML parser, and fall back to the article text export for any page whose markup still defeats parsing. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.

Parser failed on help center article HTML while checking search results

Use this when

• Work in Search check agent shows this exact symptom: Parser failed on help center article HTML while checking search results.
• The same symptom repeats after a retry with unchanged inputs.
• Readers or support agents are blocked until this item is corrected.

Not for this skill when

• The help center platform itself is down or returning outage notices. Resolve that first, then return here if this symptom remains.
• The content is correct and you only want a style or tone rewrite. That is an editorial pass, not this fix.

Steps

1. Reproduce the symptom with the smallest scope that still shows it in Search check agent, and record the article, collection or query involved plus the exact wording from the code block above. Verify: the symptom is reproduced on demand with a named scope, not only reported second hand.
2. Apply the specific fix for this symptom: strip scripts and navigation from the article HTML before parsing, extract title and body text with a tolerant HTML parser, and fall back to the article text export for any page whose markup still defeats parsing. Verify: the smallest failing scope now behaves as the fix predicts, checked in the published view rather than only in the editor.
3. Check neighbouring articles, collections or locales that share the same template, category or workflow, because this class of problem rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Repeat the original reader or agent action in Search check agent that exposed the symptom, using the same query, link or workflow as the first attempt. Verify: the action completes and the original symptom does not appear.
5. Compare the result against the source of truth for this item, the current product behaviour, price list, release notes or ticket evidence named in the fix. Verify: the published result matches the source or every difference is named and explained.
6. Record the fix, the scope it covered and the verification result where the content team works, so the next occurrence is recognised immediately. Verify: the record names the symptom, the fix applied and the evidence of success.

Variant phrasings

Parser failed on help center article HTML while checking search results

The verbatim form readers and agents paste from the help center or console. Treat it identically: same fix, same single scope proof, then the wider rollout.

How to fix - parser failed on help center article HTML for check help center search results for an error query error parsing failure

The how to phrasing for the same problem in Search check agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the final check.

Search check agent troubleshooting for this symptom

The symptom first phrasing used when the full message is hidden. Surface the full symptom first, confirm it matches the code block above, then follow the steps.

Why it happens

Help center pages carry theme markup, scripts and nested templates around the article body, and a strict parser fails on the chrome rather than on the article content being checked.

Edge cases

• The symptom appears in one locale, collection or audience view only. Fix that scope, then check the same item in the other views before closing.
• A cached or indexed copy keeps showing the old state after the fix. Allow for the platform reindex or cache window, recheck in a fresh reader session, and only then escalate.
• Two items have near identical titles. Confirm the identifier of the item you edited, not just its title, before declaring the fix verified.

Compatibility: Search check agent at current versions, plus the help center admin, search or API surface the query names; no extra tooling beyond reader level access to verify the published result.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_iPxtdGwSyH-dpYQxxM7n9Q

Resolved from the public thread: https://vectle.com/posts/pst_iPxtdGwSyH-dpYQxxM7n9Q

Thread query: parser failed on help center article HTML for check help center search results for an error query error parsing failure

TL;DR: Fix this in Search check agent by acting on the exact symptom first: strip scripts and navigation from the article HTML before parsing, extract title and body text with a tolerant HTML parser, and fall back to the article text export for any page whose markup still defeats parsing. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.