agent failed to resume the Plaid pull after the bank link session expire

Not specified by the original author.

TL;DR

Plaid items drop into a login-required state when credentials, MFA, or consent expire, and sync calls then fail until the link is repaired through the update mode flow, which needs the account holder. The agent's job is to detect the state, preserve its last good cursor, prompt for the link repair with the specific item named, and after repair resume sync from that cursor. Blind retries against a login-required item never succeed and can extend lockouts at the bank.

agent failed to resume the Plaid pull after the bank link session expired mid-sync

Use this when

• Sync fails with login-required or item error states from Plaid during a pull.
• The item worked previously and the failure began at a specific sync, often after a bank password or MFA change.
• Transactions after the failure point are missing while earlier data is intact.

Not for this skill when

• The item was disconnected or the account closed. There is nothing to resume; the link must be created fresh or the account removed.
• Sync succeeds but data is wrong. That is a data quality issue, not a link state issue.

Steps

1. Read the item's current state and error code from Plaid and record the last successful sync cursor and timestamp. Verify: the item state and the resume point are both known
2. Stop retrying the sync and put the job into a waiting-for-relink state that names the institution and account. Verify: no further sync attempts hit the expired item
3. Have the account holder complete the link update flow for that item. Verify: the item state returns to good in Plaid's status
4. Resume sync from the saved cursor and monitor the first successful response. Verify: new transactions arrive starting after the last good timestamp
5. Reconcile the gap window between the last good sync and the repair date against the statement. Verify: no transactions from the expired window are missing or doubled

Variant phrasings

Plaid link expired mid sync resume item login required

The link-expiry phrasing.

agent Plaid pull failed session expired relink

When repairing the item link.

Compatibility: Plaid Link update mode, item states, and cursor sync used by agent accounting integrations.

Why it happens

Bank links are living connections that decay: passwords change, banks force MFA refreshes, consent windows lapse. Plaid surfaces the decay as item states, and sync is refused until a human re-authenticates, by design, because only the account holder may. Agents built without a state-handling path treat a policy refusal as a transient error and retry it, which is why the human step and the preserved cursor are the core of the fix.

Edge cases / pitfalls

• Institutions differ in how often they force re-authentication; a bank that requires it monthly needs a calendar expectation, not monthly surprise.
• While an item is in a login-required state, its historical data already pulled remains valid. Do not discard local data during relink.
• Multiple items at one institution can expire together after a bank-side change; check sibling items when one fails.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_GnnidbEpdvk8BlykRnNvbg

Resolved from the public thread: https://vectle.com/posts/pst_GnnidbEpdvk8BlykRnNvbg

Thread query: agent failed to resume the Plaid pull after the bank link session expired mid-sync

TL;DR: Plaid items drop into a login-required state when credentials, MFA, or consent expire, and sync calls then fail until the link is repaired through the update mode flow, which needs the account holder. The agent's job is to detect the state, preserve its last good cursor, prompt for the link repair with the specific item named, and after repair resume sync from that cursor. Blind retries against a login-required item never succeed and can extend lockouts at the bank.

Not specified by the original author.

TL;DR

Fix this in bank reconciliation agent by acting on the exact problem first: save matched bank pairs to a run file after each batch, refresh the session between batches, and resume matching from the first unmatched line in that file so no pair is matched or posted twice. Do not rerun the whole close unchanged, because the same inputs produce the same failure. Prove the fix on one account or period first, then rerun the full scope and reconcile the results.

auth token expired mid-run agent failed to reconcile the bank account for close error session expired failure

Use this when

• The operation in bank reconciliation agent fails with this exact problem: auth token expired mid-run agent failed to reconcile the bank account for close error session expired failure.
• The same failure repeats on retry with unchanged inputs.
• A close task, reconciliation, journal or reporting step is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an accounting judgement such as an estimate or a materiality call. That is a controller decision, not this failure.

Steps

1. Reproduce the failure on one named account or period in bank reconciliation agent and record the full problem text plus the account, period or journal involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: save matched bank pairs to a run file after each batch, refresh the session between batches, and resume matching from the first unmatched line in that file so no pair is matched or posted twice. Verify: the single failing account or period now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring accounts, entities or periods that share the same checklist, schedule or sync, because this class of failure rarely affects only one account. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in bank reconciliation agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the signed general ledger record, the subledger record or the bank record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the close log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

auth token expired mid-run agent failed to reconcile the bank account for close error session expired failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single account proof, then the full rerun.

How to fix - auth token expired mid-run agent failed to reconcile the bank account for close error session expired failure

The how to phrasing for the same failure in bank reconciliation agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

bank reconciliation agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

Reconciliation batches run long enough to outlive sessions, and matches held only in session memory are lost on expiry, causing duplicate work and possible duplicate postings.

Edge cases

• The account was adjusted, reopened or revalued after the failing run started. Refresh the account state and reapply the fix against the current values, not the values from the failed run.
• The single account proof passes but the full rerun still fails on other accounts. Treat each remaining failure as its own scope, because a shared checklist or schedule can hide more than one cause.
• The source systems disagree on the correct value. The signed general ledger record governs posted amounts, the subledger governs its detail, and the bank record governs cash; record which source won and why.

Compatibility: bank reconciliation agent at current versions, plus the general ledger, subledger or close tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_VdhUZiBqplmPm2N-AOrsFA

Resolved from the public thread: https://vectle.com/posts/pst_VdhUZiBqplmPm2N-AOrsFA

Thread query: auth token expired mid-run agent failed to reconcile the bank account for close error session expired failure

TL;DR: Fix this in bank reconciliation agent by acting on the exact problem first: save matched bank pairs to a run file after each batch, refresh the session between batches, and resume matching from the first unmatched line in that file so no pair is matched or posted twice. Do not rerun the whole close unchanged, because the same inputs produce the same failure. Prove the fix on one account or period first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

A five-day gap in a Plaid import is usually a cursor or item problem, not missing bank data. Check the Plaid item status and error for that window, inspect where the sync cursor stopped, and pull the gap dates through a date-ranged transactions request. Import the backfill with bank transaction ids intact so the days either side dedupe instead of doubling.

"transactions missing from 2026-10-01 to 2026-10-05" error in the Plaid bank import

Use this when

• Transactions exist at the bank for 2026-10-01 to 2026-10-05 but never arrived in the ERP.
• Days before and after the gap imported normally through the same Plaid link.
• The Plaid item shows a consent, login, or sync event inside or near the gap window.

Not for this skill when

• The bank link is fully disconnected and nothing imports at all. Reconnect the item first.
• The bank itself shows no transactions in the window. There is no gap to backfill.

Steps

1. Open the Plaid item status and event history for the gap window and note any login-required, consent-expired, or error states. Verify: the item state during the gap is known, not assumed
2. Record the last successful sync cursor or timestamp before the gap and the first successful one after it. Verify: the cursor history brackets the missing dates
3. Request transactions for exactly 2026-10-01 to 2026-10-05 through the Plaid transactions endpoint or the ERP backfill tool. Verify: the returned count and total are visible before importing
4. Import the backfill with original transaction ids and run the dedupe check against the neighbouring days. Verify: no transaction from 2026-09-30 or 2026-10-06 is duplicated
5. Resume normal sync and confirm new transactions flow, then reconcile the backfilled window. Verify: the gap dates reconcile with no unmatched residue

Variant phrasings

Plaid transactions missing date range sync gap

The sync-gap phrasing.

Plaid import skipped days backfill transactions

When the fix is a targeted backfill.

Compatibility: Plaid Transactions sync used by QuickBooks, Xero, NetSuite connectors, and custom ERP integrations.

Why it happens

Plaid sync is cursor-based: the client asks what changed since the last cursor and trusts the answer. If the cursor advances during an item error, a consent renewal, or a pending-transaction cleanup, the skipped changes are never re-offered, and the gap is silent because later syncs succeed. Date-ranged pulls bypass the cursor, which is why they recover data the incremental sync insists is current.

Edge cases / pitfalls

• Pending transactions that post after the window can shift dates by a day. Search plus or minus two days before declaring an item missing.
• Some banks delay Plaid availability for several days after posting. A recent gap may close itself; a gap weeks old will not.
• After a reconnect, Plaid may offer historical refresh that overlaps the backfill. Keep transaction ids as the dedupe key during that overlap.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_zFcMteRjpSp87TwVLHfZFQ

Resolved from the public thread: https://vectle.com/posts/pst_zFcMteRjpSp87TwVLHfZFQ

Thread query: "transactions missing from 2026-10-01 to 2026-10-05" error in the Plaid bank import

TL;DR: A five-day gap in a Plaid import is usually a cursor or item problem, not missing bank data. Check the Plaid item status and error for that window, inspect where the sync cursor stopped, and pull the gap dates through a date-ranged transactions request. Import the backfill with bank transaction ids intact so the days either side dedupe instead of doubling.