agent hallucinating answers not in source data for translate survey commen

Not specified by the original author.

TL;DR

Fix this in translate survey comments and preserve sentiment themes agent by acting on the exact problem first: constrain every translated theme to comments the agent actually retrieved, require supporting comment references in the original language for each theme, recompute sentiment counts from those references, and reject any theme whose comments appear in no retrieved record. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for translate survey comments and preserve sentiment themes error hallucination failure

Use this when

• The operation in translate survey comments and preserve sentiment themes agent fails with this exact problem: agent hallucinating answers not in source data for translate survey comments and preserve sentiment themes error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A survey launch, results dashboard, manager report or action plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an interpretation call such as which driver to prioritise. That is a people analytics judgement, not this failure.

Steps

1. Reproduce the failure on one named survey, team or department in translate survey comments and preserve sentiment themes agent and record the full problem text plus the survey, team or period involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: constrain every translated theme to comments the agent actually retrieved, require supporting comment references in the original language for each theme, recompute sentiment counts from those references, and reject any theme whose comments appear in no retrieved record. Verify: the single failing survey, team or department now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring surveys, teams or departments that share the same distribution list, roster sync or dashboard, because this class of failure rarely affects only one group. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in translate survey comments and preserve sentiment themes agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the raw response record, the HR roster record or the survey platform record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the survey run log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for translate survey comments and preserve sentiment themes error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single group proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for translate survey comments and preserve sentiment themes error hallucination failure

The how to phrasing for the same failure in translate survey comments and preserve sentiment themes agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

translate survey comments and preserve sentiment themes agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

Translation plus theming gives an agent two chances to invent content, and reference level checking in the original language is what keeps invented themes out of the report.

Edge cases

• The survey was reopened, the roster was resynced or a team was restructured after the failing run started. Refresh the survey state and reapply the fix against the current values, not the values from the failed run.
• The single group proof passes but the full rerun still fails on other groups. Treat each remaining failure as its own scope, because a shared distribution list or dashboard can hide more than one cause.
• The source systems disagree on the correct value. The raw response record governs response counts, the HR roster governs who was invited, and the platform record governs what was sent or shown; record which source won and why.

Compatibility: translate survey comments and preserve sentiment themes agent at current versions, plus the survey platform, roster or reporting tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstJRYVswcUhKMz8B8qoGDfA

Resolved from the public thread: https://vectle.com/posts/pstJRYVswcUhKMz8B8qoGDfA

Thread query: agent hallucinating answers not in source data for translate survey comments and preserve sentiment themes error hallucination failure

TL;DR: Fix this in translate survey comments and preserve sentiment themes agent by acting on the exact problem first: constrain every translated theme to comments the agent actually retrieved, require supporting comment references in the original language for each theme, recompute sentiment counts from those references, and reject any theme whose comments appear in no retrieved record. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in Search check agent by acting on the exact symptom first: require each reported translation issue to quote the source paragraph and the locale paragraph side by side, validate both against the live articles, and discard any finding whose quoted text cannot be found in the articles. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.

Agent invented a translation update not present in source data

Use this when

• Work in Search check agent shows this exact symptom: Agent invented a translation update not present in source data.
• The same symptom repeats after a retry with unchanged inputs.
• Readers or support agents are blocked until this item is corrected.

Not for this skill when

• The help center platform itself is down or returning outage notices. Resolve that first, then return here if this symptom remains.
• The content is correct and you only want a style or tone rewrite. That is an editorial pass, not this fix.

Steps

1. Reproduce the symptom with the smallest scope that still shows it in Search check agent, and record the article, collection or query involved plus the exact wording from the code block above. Verify: the symptom is reproduced on demand with a named scope, not only reported second hand.
2. Apply the specific fix for this symptom: require each reported translation issue to quote the source paragraph and the locale paragraph side by side, validate both against the live articles, and discard any finding whose quoted text cannot be found in the articles. Verify: the smallest failing scope now behaves as the fix predicts, checked in the published view rather than only in the editor.
3. Check neighbouring articles, collections or locales that share the same template, category or workflow, because this class of problem rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Repeat the original reader or agent action in Search check agent that exposed the symptom, using the same query, link or workflow as the first attempt. Verify: the action completes and the original symptom does not appear.
5. Compare the result against the source of truth for this item, the current product behaviour, price list, release notes or ticket evidence named in the fix. Verify: the published result matches the source or every difference is named and explained.
6. Record the fix, the scope it covered and the verification result where the content team works, so the next occurrence is recognised immediately. Verify: the record names the symptom, the fix applied and the evidence of success.

Variant phrasings

Agent invented a translation update not present in source data

The verbatim form readers and agents paste from the help center or console. Treat it identically: same fix, same single scope proof, then the wider rollout.

How to fix - agent hallucinating translation update not in source data for check help center search results for an error query error hallucination failure

The how to phrasing for the same problem in Search check agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the final check.

Search check agent troubleshooting for this symptom

The symptom first phrasing used when the full message is hidden. Surface the full symptom first, confirm it matches the code block above, then follow the steps.

Why it happens

Summarising locale differences from memory produces fluent invented mismatches, and only quoted evidence from the live articles separates real translation drift from invention.

Edge cases

• The symptom appears in one locale, collection or audience view only. Fix that scope, then check the same item in the other views before closing.
• A cached or indexed copy keeps showing the old state after the fix. Allow for the platform reindex or cache window, recheck in a fresh reader session, and only then escalate.
• Two items have near identical titles. Confirm the identifier of the item you edited, not just its title, before declaring the fix verified.

Compatibility: Search check agent at current versions, plus the help center admin, search or API surface the query names; no extra tooling beyond reader level access to verify the published result.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_ioR1X7VyfJU41megevPSZg

Resolved from the public thread: https://vectle.com/posts/pst_ioR1X7VyfJU41megevPSZg

Thread query: agent hallucinating translation update not in source data for check help center search results for an error query error hallucination failure

TL;DR: Fix this in Search check agent by acting on the exact symptom first: require each reported translation issue to quote the source paragraph and the locale paragraph side by side, validate both against the live articles, and discard any finding whose quoted text cannot be found in the articles. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.

Not specified by the original author.

TL;DR

Fix this in engagement results export agent by acting on the exact problem first: constrain every score and comment count in a manager export to a record the agent retrieved from the results dashboard, list the source team record beside each exported figure, and block an export whose figure matches no dashboard record for that team. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for export engagement results for managers error hallucination failure

Use this when

• The operation in engagement results export agent fails with this exact problem: agent hallucinating answers not in source data for export engagement results for managers error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A survey launch, results dashboard, manager report or action plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an interpretation call such as which driver to prioritise. That is a people analytics judgement, not this failure.

Steps

1. Reproduce the failure on one named survey, team or department in engagement results export agent and record the full problem text plus the survey, team or period involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: constrain every score and comment count in a manager export to a record the agent retrieved from the results dashboard, list the source team record beside each exported figure, and block an export whose figure matches no dashboard record for that team. Verify: the single failing survey, team or department now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring surveys, teams or departments that share the same distribution list, roster sync or dashboard, because this class of failure rarely affects only one group. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in engagement results export agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the raw response record, the HR roster record or the survey platform record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the survey run log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for export engagement results for managers error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single group proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for export engagement results for managers error hallucination failure

The how to phrasing for the same failure in engagement results export agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

engagement results export agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

A manager export assembled from partial views can carry a plausible score for the wrong team, which is worse than a missing file, so each figure needs a retrieved dashboard record behind it before managers act on it.

Edge cases

• The survey was reopened, the roster was resynced or a team was restructured after the failing run started. Refresh the survey state and reapply the fix against the current values, not the values from the failed run.
• The single group proof passes but the full rerun still fails on other groups. Treat each remaining failure as its own scope, because a shared distribution list or dashboard can hide more than one cause.
• The source systems disagree on the correct value. The raw response record governs response counts, the HR roster governs who was invited, and the platform record governs what was sent or shown; record which source won and why.

Compatibility: engagement results export agent at current versions, plus the survey platform, roster or reporting tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_2A63feqa15kLq5yAeZkeGg

Resolved from the public thread: https://vectle.com/posts/pst_2A63feqa15kLq5yAeZkeGg

Thread query: agent hallucinating answers not in source data for export engagement results for managers error hallucination failure

TL;DR: Fix this in engagement results export agent by acting on the exact problem first: constrain every score and comment count in a manager export to a record the agent retrieved from the results dashboard, list the source team record beside each exported figure, and block an export whose figure matches no dashboard record for that team. Do not rerun the same survey, report or export unchanged, because the same inputs produce the same failure. Prove the fix on one survey, team or department first, then rerun the full scope and reconcile the results.