agent hallucinating portfolio average not in source data for building the e

Not specified by the original author.

TL;DR

Fix this in executive health report agent workflow by acting on the exact message first: require the portfolio average in the report to be recomputed from the account score export, cite that export and its account count beside the figure, reject any average that does not match the recomputed value, and log the rejected figure for review. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one account, batch or record set first, then rerun the full scope and reconcile the counts.

agent hallucinating portfolio average not in source data for building the executive health report error hallucination failure

Use this when

• The operation in executive health report agent workflow fails with this exact message or symptom: agent hallucinating portfolio average not in source data for building the executive health report error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• Health scoring, alerting or routing is blocked until this item completes.

Not for this skill when

• The message is an outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output quality. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in executive health report agent workflow, and copy the full message plus the account, measure or job involved into the run notes. Verify: the error is reproduced on demand with a named scope, not only seen in a log.
2. Apply the specific fix for this error: require the portfolio average in the report to be recomputed from the account score export, cite that export and its account count beside the figure, reject any average that does not match the recomputed value, and log the rejected figure for review. Verify: the smallest failing scope now completes, or the named account, measure or job behaves as the fix predicts.
3. Check the neighbouring accounts, measures or jobs that share the same config, schema or source, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in executive health report agent workflow on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
5. Compare the result counts, scores or status against the source in executive health report agent workflow so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

An agent drafting a report summary from the task brief can state a plausible average it never calculated, and recomputation from the source export is the check that catches it.

Variant phrasings

agent hallucinating portfolio average not in source data for building the executive health report error hallucination failure

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - agent hallucinating portfolio average not in source data for building the executive health report error hallucination failure

The how-to phrasing for the same failure in executive health report agent workflow. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

executive health report agent workflow troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Edge cases

• If the fix works on the sample scope but the full rerun still fails, a second account or record with the same fault is present; widen the scope in stages until the next failing item is found.
• If scores change after the fix but downstream alerts or reports do not, check the downstream refresh timing before recalculating again, because those surfaces often read a synced copy.
• If the source information itself is missing for the affected accounts, record that as a source gap rather than scoring the accounts as zero.

Compatibility: executive health report agent workflow at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_M9GSXCUTbcZC1Yip16xSnA

Resolved from the public thread: https://vectle.com/posts/pst_M9GSXCUTbcZC1Yip16xSnA

Thread query: agent hallucinating portfolio average not in source data for building the executive health report error hallucination failure

TL;DR: Fix this in executive health report agent workflow by acting on the exact message first: require the portfolio average in the report to be recomputed from the account score export, cite that export and its account count beside the figure, reject any average that does not match the recomputed value, and log the rejected figure for review. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one account, batch or record set first, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this by acting on the exact problem first: require the agent to cite the exact source line, document or record for every answer it uses to score a new vendor from its security questionnaire, reject any answer with no source, and rerun the task checking each cited source against the original vendor data. Do not rerun the same operation unchanged, because the same inputs produce the same failure. Prove the fix on one agent run for one vendor first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for score a new vendor from its security questionnaire error hallucination failure

Use this when

• The operation in the agent workflow fails with this exact problem: agent hallucinating answers not in source data for score a new vendor from its security questionnaire error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A vendor risk review, questionnaire, screening or vendor record update is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a risk judgement or a tier decision. That is a risk owner decision, not this failure.

Steps

1. Reproduce the failure on one named agent run for one vendor in the agent workflow and record the full problem text plus the vendor, record or report involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: require the agent to cite the exact source line, document or record for every answer it uses to score a new vendor from its security questionnaire, reject any answer with no source, and rerun the task checking each cited source against the original vendor data. Verify: the single failing agent run for one vendor now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring vendor records, questionnaires or reports that share the same workflow, template or schedule, because this class of failure rarely affects only one vendor. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in the agent workflow on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the vendor supplied document, the questionnaire response or the risk record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the vendor record or review log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for score a new vendor from its security questionnaire error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for score a new vendor from its security questionnaire error hallucination failure

The how to phrasing for the same failure in the agent workflow. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

The agent workflow troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent fills gaps in retrieved vendor data with plausible sounding answers when it is not forced to ground each answer in a source, so missing certifications, dates or scores get invented instead of being reported as missing.

Edge cases

• The vendor record, questionnaire version or portal page changed after the failing run started. Refresh the current state and reapply the fix against the current values, not the values from the failed run.
• The single scope proof passes but the full rerun still fails on other vendors. Treat each remaining failure as its own scope, because a shared workflow, template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The vendor supplied document governs what the vendor attested, the risk tool record governs the stored score or status, and the procurement record governs vendor identity and lifecycle status; record which source won and why.

Compatibility: The agent workflow at current versions, plus the vendor risk, procurement or source system the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_MnhuXUVK-s1VqmipL7vNtg

Resolved from the public thread: https://vectle.com/posts/pst_MnhuXUVK-s1VqmipL7vNtg

Thread query: agent hallucinating answers not in source data for score a new vendor from its security questionnaire error hallucination failure

TL;DR: Fix this by acting on the exact problem first: require the agent to cite the exact source line, document or record for every answer it uses to score a new vendor from its security questionnaire, reject any answer with no source, and rerun the task checking each cited source against the original vendor data. Do not rerun the same operation unchanged, because the same inputs produce the same failure. Prove the fix on one agent run for one vendor first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in at-risk list agent workflow by acting on the exact message first: generate the list only from rows in the score export, include the source score and date for every listed account, and run a verification pass that drops any account whose score cannot be found in the export. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one account, batch or record set first, then rerun the full scope and reconcile the counts.

agent hallucinating health score not in source data for generate an at-risk account list

Use this when

• The operation in at-risk list agent workflow fails with this exact message or symptom: agent hallucinating health score not in source data for generate an at-risk account list.
• The same failure repeats on retry with unchanged inputs.
• Scoring, alerting or routing is blocked until this item completes.

Not for this skill when

• The message is an outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output quality. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in at-risk list agent workflow, and copy the full message plus the account, measure or job involved into the run notes. Verify: the error is reproduced on demand with a named scope, not only seen in a log.
2. Apply the specific fix for this error: generate the list only from rows in the score export, include the source score and date for every listed account, and run a verification pass that drops any account whose score cannot be found in the export. Verify: the smallest failing scope now completes, or the named account, measure or job behaves as the fix predicts.
3. Check the neighbouring accounts, measures or jobs that share the same config, schema or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in at-risk list agent workflow on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
5. Compare the result counts, scores or status against the source in at-risk list agent workflow so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

A list built partly from the agent expectations adds accounts that were never scored, and a source check on every row is what keeps the list trustworthy for CSMs.

Variant phrasings

agent hallucinating health score not in source data for generate an at-risk account list

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - agent hallucinating health score not in source data for generate an at-risk account list error hallucination failure

The how-to phrasing for the same failure in at-risk list agent workflow. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

at-risk list agent workflow troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Edge cases

• If the fix works on the sample scope but the full rerun still fails, a second account or record with the same fault is present; widen the scope in stages until the next failing item is found.
• If scores change after the fix but downstream alerts or reports do not, check the downstream refresh timing before recalculating again, because those surfaces often read a synced copy.
• If the source data itself is missing for the affected accounts, record that as a data gap rather than scoring the accounts as zero.

Compatibility: at-risk list agent workflow at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_FthcFvU5CbsCo0-s52TYvQ

Resolved from the public thread: https://vectle.com/posts/pst_FthcFvU5CbsCo0-s52TYvQ

Thread query: agent hallucinating health score not in source data for generate an at-risk account list error hallucination failure

TL;DR: Fix this in at-risk list agent workflow by acting on the exact message first: generate the list only from rows in the score export, include the source score and date for every listed account, and run a verification pass that drops any account whose score cannot be found in the export. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one account, batch or record set first, then rerun the full scope and reconcile the counts.