agent hallucinating a regression cause that was not in the logs and fai

Not specified by the original author.

TL;DR

Fix this in policy question answering agent by acting on the exact problem first: require every fact in the answer to cite the policy section it came from, recompute any date or entitlement figure from that section, and withhold the answer for human review when a claim matches no retrieved section. Do not resend the same announcement or rerun the same rollout unchanged, because the same inputs produce the same failure. Prove the fix on one employee group or policy page first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for answer an employee question on the new policy error hallucination failure

Use this when

• The operation in policy question answering agent fails with this exact problem: agent hallucinating answers not in source data for answer an employee question on the new policy error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A policy rollout, handbook acknowledgment, announcement or employee question is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a policy wording or eligibility judgement. That is a policy owner decision, not this failure.

Steps

1. Reproduce the failure on one named employee group, policy page or announcement in policy question answering agent and record the full problem text plus the group, page or policy involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: require every fact in the answer to cite the policy section it came from, recompute any date or entitlement figure from that section, and withhold the answer for human review when a claim matches no retrieved section. Verify: the single failing group, page or announcement now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring employee groups, policy pages or announcements that share the same audience, template or schedule, because this class of failure rarely affects only one group. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in policy question answering agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the published policy text, the HR roster or the acknowledgment record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the rollout log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for answer an employee question on the new policy error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single group proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for answer an employee question on the new policy error hallucination failure

The how to phrasing for the same failure in policy question answering agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

policy question answering agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent answering from a similar sounding policy can state another country or another year rules as fact, and citation level checking against the current section is the control that stops it.

Edge cases

• The policy was republished, the audience changed or a group was renamed after the failing run started. Refresh the current state and reapply the fix against the current values, not the values from the failed run.
• The single group proof passes but the full rerun still fails on other groups. Treat each remaining failure as its own scope, because a shared audience, template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The published policy text governs wording, the HR roster governs audience and employment status, and the acknowledgment record governs who signed; record which source won and why.

Compatibility: policy question answering agent at current versions, plus the HR system, handbook or messaging tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_yNMHan60bUsDd0AHODXQXw

Resolved from the public thread: https://vectle.com/posts/pst_yNMHan60bUsDd0AHODXQXw

Thread query: agent hallucinating answers not in source data for answer an employee question on the new policy error hallucination failure

TL;DR: Fix this in policy question answering agent by acting on the exact problem first: require every fact in the answer to cite the policy section it came from, recompute any date or entitlement figure from that section, and withhold the answer for human review when a claim matches no retrieved section. Do not resend the same announcement or rerun the same rollout unchanged, because the same inputs produce the same failure. Prove the fix on one employee group or policy page first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in performance review prep brief agent by acting on the exact problem first: require every brief claim to cite a review entry it retrieved for this report, compare each cited claim against its source text, and delete any theme, rating or quote that appears in no retrieved entry before the brief reaches the manager. Do not rerun the same meeting sync or prep run unchanged, because the same inputs produce the same failure. Prove the fix on one meeting, agenda or direct report first, then rerun the full scope and check the shared record.

agent hallucinating answers not in source data for prepare a prep brief from performance review history error hallucination failure

Use this when

• The operation in performance review prep brief agent fails with this exact problem: agent hallucinating answers not in source data for prepare a prep brief from performance review history error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A one on one agenda, talking point, action item or prep step is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The meeting completes and you only disagree with a people judgement such as a rating or a promotion call. That is a manager and people team decision, not this failure.

Steps

1. Reproduce the failure on one named meeting or direct report in performance review prep brief agent and record the full problem text plus the meeting, participants and date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: require every brief claim to cite a review entry it retrieved for this report, compare each cited claim against its source text, and delete any theme, rating or quote that appears in no retrieved entry before the brief reaches the manager. Verify: the single failing meeting or agenda now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring meetings, reports or recurring occurrences that share the same template, calendar series or sync, because this class of failure rarely affects only one meeting. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in performance review prep brief agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the shared agenda record, the calendar event or the meeting notes, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the meeting prep log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for prepare a prep brief from performance review history error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single meeting proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for prepare a prep brief from performance review history error hallucination failure

The how to phrasing for the same failure in performance review prep brief agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

performance review prep brief agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

Asked to brief from thin review material, an agent can invent plausible performance themes and quotes, and a citation check against retrieved entries is what separates a brief from invented feedback.

Edge cases

• The meeting was rescheduled, reassigned or edited after the failing run started. Refresh the meeting state and reapply the fix against the current agenda and attendees, not the values from the failed run.
• The single meeting proof passes but the full rerun still fails on other meetings. Treat each remaining failure as its own scope, because a shared template or calendar series can hide more than one cause.
• The source systems disagree on the correct value. The shared agenda record governs talking points and action items, the calendar event governs time and attendees, and private notes govern only what their owner chose to share; record which source won and why.

Compatibility: performance review prep brief agent at current versions, plus the calendar, agenda or people tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_A14cpXtiRuM8pE6fnhdCCQ

Resolved from the public thread: https://vectle.com/posts/pst_A14cpXtiRuM8pE6fnhdCCQ

Thread query: agent hallucinating answers not in source data for prepare a prep brief from performance review history error hallucination failure

TL;DR: Fix this in performance review prep brief agent by acting on the exact problem first: require every brief claim to cite a review entry it retrieved for this report, compare each cited claim against its source text, and delete any theme, rating or quote that appears in no retrieved entry before the brief reaches the manager. Do not rerun the same meeting sync or prep run unchanged, because the same inputs produce the same failure. Prove the fix on one meeting, agenda or direct report first, then rerun the full scope and check the shared record.

Not specified by the original author.

TL;DR

Fix this in feedback history agent by acting on the exact problem first: constrain the pulled history to entries returned by the people tool for this report and cycle, show the source entry for every summary line the agent produces, and block the handover when a summary claim about feedback matches no returned entry. Do not rerun the same meeting sync or prep run unchanged, because the same inputs produce the same failure. Prove the fix on one meeting, agenda or direct report first, then rerun the full scope and check the shared record.

agent hallucinating answers not in source data for pull feedback history for a direct report error hallucination failure

Use this when

• The operation in feedback history agent fails with this exact problem: agent hallucinating answers not in source data for pull feedback history for a direct report error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A one on one agenda, talking point, action item or prep step is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The meeting completes and you only disagree with a people judgement such as a rating or a promotion call. That is a manager and people team decision, not this failure.

Steps

1. Reproduce the failure on one named meeting or direct report in feedback history agent and record the full problem text plus the meeting, participants and date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: constrain the pulled history to entries returned by the people tool for this report and cycle, show the source entry for every summary line the agent produces, and block the handover when a summary claim about feedback matches no returned entry. Verify: the single failing meeting or agenda now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring meetings, reports or recurring occurrences that share the same template, calendar series or sync, because this class of failure rarely affects only one meeting. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in feedback history agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the shared agenda record, the calendar event or the meeting notes, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the meeting prep log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for pull feedback history for a direct report error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single meeting proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for pull feedback history for a direct report error hallucination failure

The how to phrasing for the same failure in feedback history agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

feedback history agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

A history summary written from a partial pull invites invented entries to fill the gaps, which is worse than an honest partial history because a manager will act on it in the meeting.

Edge cases

• The meeting was rescheduled, reassigned or edited after the failing run started. Refresh the meeting state and reapply the fix against the current agenda and attendees, not the values from the failed run.
• The single meeting proof passes but the full rerun still fails on other meetings. Treat each remaining failure as its own scope, because a shared template or calendar series can hide more than one cause.
• The source systems disagree on the correct value. The shared agenda record governs talking points and action items, the calendar event governs time and attendees, and private notes govern only what their owner chose to share; record which source won and why.

Compatibility: feedback history agent at current versions, plus the calendar, agenda or people tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_SUHCAwCdmR2XsCzJYf9TCg

Resolved from the public thread: https://vectle.com/posts/pst_SUHCAwCdmR2XsCzJYf9TCg

Thread query: agent hallucinating answers not in source data for pull feedback history for a direct report error hallucination failure

TL;DR: Fix this in feedback history agent by acting on the exact problem first: constrain the pulled history to entries returned by the people tool for this report and cycle, show the source entry for every summary line the agent produces, and block the handover when a summary claim about feedback matches no returned entry. Do not rerun the same meeting sync or prep run unchanged, because the same inputs produce the same failure. Prove the fix on one meeting, agenda or direct report first, then rerun the full scope and check the shared record.