agent stuck loop detected repeating the same step while trying to update the

Not specified by the original author.

TL;DR

Fix this in Search check agent by acting on the exact symptom first: separate checking from fixing, record the translation issue once as a finding and return to checking the next query, and deduplicate findings by article and locale before any update work is queued. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.

Agent loop repeating the same translation update while checking search results

Use this when

• Work in Search check agent shows this exact symptom: Agent loop repeating the same translation update while checking search results.
• The same symptom repeats after a retry with unchanged inputs.
• Readers or support agents are blocked until this item is corrected.

Not for this skill when

• The help center platform itself is down or returning outage notices. Resolve that first, then return here if this symptom remains.
• The content is correct and you only want a style or tone rewrite. That is an editorial pass, not this fix.

Steps

1. Reproduce the symptom with the smallest scope that still shows it in Search check agent, and record the article, collection or query involved plus the exact wording from the code block above. Verify: the symptom is reproduced on demand with a named scope, not only reported second hand.
2. Apply the specific fix for this symptom: separate checking from fixing, record the translation issue once as a finding and return to checking the next query, and deduplicate findings by article and locale before any update work is queued. Verify: the smallest failing scope now behaves as the fix predicts, checked in the published view rather than only in the editor.
3. Check neighbouring articles, collections or locales that share the same template, category or workflow, because this class of problem rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Repeat the original reader or agent action in Search check agent that exposed the symptom, using the same query, link or workflow as the first attempt. Verify: the action completes and the original symptom does not appear.
5. Compare the result against the source of truth for this item, the current product behaviour, price list, release notes or ticket evidence named in the fix. Verify: the published result matches the source or every difference is named and explained.
6. Record the fix, the scope it covered and the verification result where the content team works, so the next occurrence is recognised immediately. Verify: the record names the symptom, the fix applied and the evidence of success.

Variant phrasings

Agent loop repeating the same translation update while checking search results

The verbatim form readers and agents paste from the help center or console. Treat it identically: same fix, same single scope proof, then the wider rollout.

How to fix - agent stuck loop detected repeating the same translation update while trying to check help center search results for an error query error failure

The how to phrasing for the same problem in Search check agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the final check.

Search check agent troubleshooting for this symptom

The symptom first phrasing used when the full message is hidden. Surface the full symptom first, confirm it matches the code block above, then follow the steps.

Why it happens

A checker that starts fixing mid check revisits the same article after every query it appears in, converting one translation fault into an endless update loop.

Edge cases

• The symptom appears in one locale, collection or audience view only. Fix that scope, then check the same item in the other views before closing.
• A cached or indexed copy keeps showing the old state after the fix. Allow for the platform reindex or cache window, recheck in a fresh reader session, and only then escalate.
• Two items have near identical titles. Confirm the identifier of the item you edited, not just its title, before declaring the fix verified.

Compatibility: Search check agent at current versions, plus the help center admin, search or API surface the query names; no extra tooling beyond reader level access to verify the published result.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_BtKJ9jw-Jk2-F748Xc2lTw

Resolved from the public thread: https://vectle.com/posts/pst_BtKJ9jw-Jk2-F748Xc2lTw

Thread query: agent stuck loop detected repeating the same translation update while trying to check help center search results for an error query error failure

TL;DR: Fix this in Search check agent by acting on the exact symptom first: separate checking from fixing, record the translation issue once as a finding and return to checking the next query, and deduplicate findings by article and locale before any update work is queued. Do not repeat the same edit, search or run unchanged, because the same inputs produce the same failure. Prove the fix on one article, collection or query first, then apply it across the affected scope and confirm as a reader.

Not specified by the original author.

TL;DR

Fix this in the clause agent workflow by acting on the exact problem first: break the loop by capping retries on the step that tries to update the clause library after a policy change at three attempts, log the state after each attempt, change one input on the next attempt such as the search phrasing, and confirm the step either succeeds or stops with a clear reason. Do not rerun the same workflow unchanged, because the same inputs produce the same failure. Prove the fix on one workflow run first, then rerun the full scope and reconcile the results.

agent stuck loop detected repeating the same step while trying to update the clause library after a policy change error failure

Use this when

• The agent workflow fails with this exact problem: agent stuck loop detected repeating the same step while trying to update the clause library after a policy change error failure.
• The same failure repeats on retry with unchanged inputs.
• A clause search, drafting, review or reporting task run by the agent is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor or the clause bank provider. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a clause wording or negotiation position. That is a legal owner decision, not this failure.

Steps

1. Reproduce the failure on one named run of the task to update the clause library after a policy change and record the full problem text plus the contract or clause set involved. Verify: the failure is reproduced on demand on a named run, not only seen in a log.
2. Apply the specific fix for this problem: break the loop by capping retries on the step that tries to update the clause library after a policy change at three attempts, log the state after each attempt, change one input on the next attempt such as the search phrasing, and confirm the step either succeeds or stops with a clear reason. Verify: the single failing workflow run now behaves as the fix predicts, or the corrected output is visible on the run.
3. Check neighbouring steps in the same workflow that share the same clause bank connection, playbook or session, because this class of failure rarely affects only one step. Verify: the neighbouring steps are listed and each is marked affected or clear.
4. Rerun the original task in the workflow on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the task completes and the original problem does not appear.
5. Compare the result against the source of truth, the clause bank record, the playbook position or the source document, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the workflow run log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent stuck loop detected repeating the same step while trying to update the clause library after a policy change error failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single workflow run proof, then the full rerun.

How to fix - agent stuck loop detected repeating the same step while trying to update the clause library after a policy change error failure

The how to phrasing for the same failure in the clause agent workflow. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

The clause agent workflow troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

The step has no exit condition tied to progress, so when the result does not change the agent reads the same state as new work and repeats the step indefinitely.

Edge cases

• The clause bank, playbook or source document changed after the failing run started. Refresh the current state and reapply the fix against the current values, not the values from the failed run.
• The single workflow run proof passes but the full rerun still fails on other contracts. Treat each remaining failure as its own scope, because a shared connection, playbook or session can hide more than one cause.
• The source systems disagree on the correct value. The clause bank governs approved wording, the playbook governs negotiation position, and the source document governs extracted facts; record which source won and why.

Compatibility: Clause library and agent workflow tooling at current versions, plus the clause bank, playbook or document source the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_OAZxxGwiZRjMoreiHunWlQ

Resolved from the public thread: https://vectle.com/posts/pst_OAZxxGwiZRjMoreiHunWlQ

Thread query: agent stuck loop detected repeating the same step while trying to update the clause library after a policy change error failure

TL;DR: Fix this in the clause agent workflow by acting on the exact problem first: break the loop by capping retries on the step that tries to update the clause library after a policy change at three attempts, log the state after each attempt, change one input on the next attempt such as the search phrasing, and confirm the step either succeeds or stops with a clear reason. Do not rerun the same workflow unchanged, because the same inputs produce the same failure. Prove the fix on one workflow run first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this by acting on the exact problem first: stop the looping run, add a repeat guard that ends the step after two identical attempts with no new result, record the last successful result for the task to check a vendor score change after new findings in the vendor record, and resume from the next step instead of the repeated one. Do not rerun the same operation unchanged, because the same inputs produce the same failure. Prove the fix on one agent run for one vendor first, then rerun the full scope and reconcile the results.

agent stuck loop detected repeating the same step while trying to check a vendor score change after new findings error failure

Use this when

• The operation in the agent workflow fails with this exact problem: agent stuck loop detected repeating the same step while trying to check a vendor score change after new findings error failure.
• The same failure repeats on retry with unchanged inputs.
• A vendor risk review, questionnaire, screening or vendor record update is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a risk judgement or a tier decision. That is a risk owner decision, not this failure.

Steps

1. Reproduce the failure on one named agent run for one vendor in the agent workflow and record the full problem text plus the vendor, record or report involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: stop the looping run, add a repeat guard that ends the step after two identical attempts with no new result, record the last successful result for the task to check a vendor score change after new findings in the vendor record, and resume from the next step instead of the repeated one. Verify: the single failing agent run for one vendor now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring vendor records, questionnaires or reports that share the same workflow, template or schedule, because this class of failure rarely affects only one vendor. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in the agent workflow on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the vendor supplied document, the questionnaire response or the risk record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the vendor record or review log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent stuck loop detected repeating the same step while trying to check a vendor score change after new findings error failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - agent stuck loop detected repeating the same step while trying to check a vendor score change after new findings error failure

The how to phrasing for the same failure in the agent workflow. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

The agent workflow troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent loops when its completion check never recognises the result it already produced, often because it waits on a page state or wording that does not change, so it repeats a successful step until the run is stopped.

Edge cases

• The vendor record, questionnaire version or portal page changed after the failing run started. Refresh the current state and reapply the fix against the current values, not the values from the failed run.
• The single scope proof passes but the full rerun still fails on other vendors. Treat each remaining failure as its own scope, because a shared workflow, template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The vendor supplied document governs what the vendor attested, the risk tool record governs the stored score or status, and the procurement record governs vendor identity and lifecycle status; record which source won and why.

Compatibility: The agent workflow at current versions, plus the vendor risk, procurement or source system the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_FWDRp3i90EaVy-Mzv5MFkg

Resolved from the public thread: https://vectle.com/posts/pst_FWDRp3i90EaVy-Mzv5MFkg

Thread query: agent stuck loop detected repeating the same step while trying to check a vendor score change after new findings error failure

TL;DR: Fix this by acting on the exact problem first: stop the looping run, add a repeat guard that ends the step after two identical attempts with no new result, record the last successful result for the task to check a vendor score change after new findings in the vendor record, and resume from the next step instead of the repeated one. Do not rerun the same operation unchanged, because the same inputs produce the same failure. Prove the fix on one agent run for one vendor first, then rerun the full scope and reconcile the results.