agent hallucinated auditor acceptance status invented sign off that neve

Not specified by the original author.

TL;DR

Fix this in compliance evidence agent by acting on the exact problem first: revert the acceptance status to pending, require a recorded auditor message or signed document as the only basis for marking acceptance, and list every item the agent marked accepted so a human can confirm each one against real auditor communication. Do not rerun the whole job or collection unchanged, because the same inputs produce the same failure. Prove the fix on one control, account or batch first, then rerun the full scope and reconcile the counts.

agent hallucinated auditor acceptance - invented sign off that never happened

Use this when

• The operation in compliance evidence agent fails with this exact message or symptom: agent hallucinated auditor acceptance - invented sign off that never happened.
• The same failure repeats on retry with unchanged inputs.
• An audit, evidence package or compliance review is blocked until this item completes.

Not for this skill when

• The message is an outage notice from the platform. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an auditor judgment or a control design choice. That is a review discussion, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in compliance evidence agent, and copy the full message plus the control, account or item involved into the run notes. Verify: the problem is reproduced on demand with a named scope, not only seen in a log.
2. Apply the specific fix for this problem: revert the acceptance status to pending, require a recorded auditor message or signed document as the only basis for marking acceptance, and list every item the agent marked accepted so a human can confirm each one against real auditor communication. Verify: the smallest failing scope now completes, or the named control, account or item behaves as the fix predicts.
3. Check the neighbouring controls, accounts or items that share the same connection, mapping or owner, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in compliance evidence agent on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
5. Compare the result counts or status against the source in compliance evidence agent so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Why it happens

An agent that summarises progress optimistically can turn an expected sign off into a recorded one, and the false status then stops humans chasing the acceptance that is still missing.

Variant phrasings

agent hallucinated auditor acceptance - invented sign off that never happened

The verbatim form searchers paste from the console, ticket or audit request. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - agent hallucinated auditor acceptance status invented sign off that never happened

The how to phrasing for the same failure in compliance evidence agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

compliance evidence agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Edge cases

• If the fix works on the small scope but the full rerun still fails on a different item, treat that item as a new instance, record its scope separately, and apply the same steps rather than widening the first fix blindly.
• If evidence was already sent to an auditor in the wrong state, correct the record with a dated note explaining what changed, rather than silently replacing files in the package.
• If two settings or mappings could both produce this symptom, change one at a time and retest the small scope after each change, so the working fix is known rather than guessed.

Compatibility: compliance evidence agent at current versions, plus the admin console or API the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_V56KvWdN1yQwoVPl8p4XTg

Resolved from the public thread: https://vectle.com/posts/pst_V56KvWdN1yQwoVPl8p4XTg

Thread query: agent hallucinated auditor acceptance status invented sign off that never happened

TL;DR: Fix this in compliance evidence agent by acting on the exact problem first: revert the acceptance status to pending, require a recorded auditor message or signed document as the only basis for marking acceptance, and list every item the agent marked accepted so a human can confirm each one against real auditor communication. Do not rerun the whole job or collection unchanged, because the same inputs produce the same failure. Prove the fix on one control, account or batch first, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this in policy acknowledgment audit agent by acting on the exact problem first: fill every audited status only from a signed form record or an HR acknowledgment entry the agent retrieved, show the source record for each audited name, and block completion sign off when a name marked compliant has no source record. Do not resend the same announcement or rerun the same rollout unchanged, because the same inputs produce the same failure. Prove the fix on one employee group or policy page first, then rerun the full scope and reconcile the results.

agent hallucinating answers not in source data for audit policy acknowledgment completion for compliance error hallucination failure

Use this when

• The operation in policy acknowledgment audit agent fails with this exact problem: agent hallucinating answers not in source data for audit policy acknowledgment completion for compliance error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• A policy rollout, handbook acknowledgment, announcement or employee question is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a policy wording or eligibility judgement. That is a policy owner decision, not this failure.

Steps

1. Reproduce the failure on one named employee group, policy page or announcement in policy acknowledgment audit agent and record the full problem text plus the group, page or policy involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: fill every audited status only from a signed form record or an HR acknowledgment entry the agent retrieved, show the source record for each audited name, and block completion sign off when a name marked compliant has no source record. Verify: the single failing group, page or announcement now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring employee groups, policy pages or announcements that share the same audience, template or schedule, because this class of failure rarely affects only one group. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in policy acknowledgment audit agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the published policy text, the HR roster or the acknowledgment record, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the rollout log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for audit policy acknowledgment completion for compliance error hallucination failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single group proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for audit policy acknowledgment completion for compliance error hallucination failure

The how to phrasing for the same failure in policy acknowledgment audit agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

policy acknowledgment audit agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An auditor under pressure to finish can mark plausible names as compliant, which is worse than an honest outstanding list, so each compliant status needs a retrieved record behind it.

Edge cases

• The policy was republished, the audience changed or a group was renamed after the failing run started. Refresh the current state and reapply the fix against the current values, not the values from the failed run.
• The single group proof passes but the full rerun still fails on other groups. Treat each remaining failure as its own scope, because a shared audience, template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The published policy text governs wording, the HR roster governs audience and employment status, and the acknowledgment record governs who signed; record which source won and why.

Compatibility: policy acknowledgment audit agent at current versions, plus the HR system, handbook or messaging tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_dseZQ04QxMejqj8-sA_Q

Resolved from the public thread: https://vectle.com/posts/pst_dseZQ04QxMejqj8-sA_Q

Thread query: agent hallucinating answers not in source data for audit policy acknowledgment completion for compliance error hallucination failure

TL;DR: Fix this in policy acknowledgment audit agent by acting on the exact problem first: fill every audited status only from a signed form record or an HR acknowledgment entry the agent retrieved, show the source record for each audited name, and block completion sign off when a name marked compliant has no source record. Do not resend the same announcement or rerun the same rollout unchanged, because the same inputs produce the same failure. Prove the fix on one employee group or policy page first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in separation agreement collection agent by acting on the exact problem first: constrain every collected agreement to a signed document retrieved from the signature provider, show the signatory name and signature date for each, and delete any claimed collection whose document matches no provider record before the archive is signed off. Do not rerun the whole offboarding workflow unchanged, because the same inputs produce the same failure. Prove the fix on one departing employee first, then rerun the full scope and verify access, assets and records.

agent hallucinating answers not in source data for collect the signed separation agreement from the leaver error hallucination failure

Use this when

• The operation in separation agreement collection agent fails with this exact problem: agent hallucinating answers not in source data for collect the signed separation agreement from the leaver error hallucination failure.
• The same failure repeats on retry with unchanged inputs.
• An exit checklist, access revocation, handover or equipment return is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an employment decision such as the termination date set by HR or the severance terms. That is an HR and legal decision, not this failure.

Steps

1. Reproduce the failure on one named departing employee in separation agreement collection agent and record the full problem text plus the employee, last day or checklist involved. Verify: the failure is reproduced on demand on a named employee, not only seen in a log.
2. Apply the specific fix for this problem: constrain every collected agreement to a signed document retrieved from the signature provider, show the signatory name and signature date for each, and delete any claimed collection whose document matches no provider record before the archive is signed off. Verify: the single failing employee or checklist now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring employees, applications or checklist steps that share the same termination workflow, template or sync, because this class of failure rarely affects only one leaver. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in separation agreement collection agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HR record for last day and status, the identity provider for account access, the payroll record for final pay or the asset inventory for equipment. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the offboarding checklist audit log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent hallucinating answers not in source data for collect the signed separation agreement from the leaver error hallucination failure

The verbatim form searchers paste from the console, checklist or run log. Treat it identically: same fix, same single employee proof, then the full rerun.

How to fix - agent hallucinating answers not in source data for collect the signed separation agreement from the leaver error hallucination failure

The how to phrasing for the same failure in separation agreement collection agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

separation agreement collection agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

An agent asked to complete a collection can invent plausible signed agreements a leaver never signed, which files false evidence, and signatory level checking catches invented claims.

Edge cases

• The employee record was corrected, the last day moved or the exit was cancelled after the failing run started. Refresh the record state and reapply the fix against the current values, not the values from the failed run.
• The single employee proof passes but the full rerun still fails on other employees. Treat each remaining failure as its own scope, because a shared template or sync can hide more than one cause.
• The source systems disagree on the correct state. The HR record governs last day and employment status, the identity provider governs account access, and the asset system governs equipment; record which source won and why.

Compatibility: separation agreement collection agent at current versions, plus the HR, identity, payroll or asset system the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstYgLYWfy--7UU0n3I8z-tA

Resolved from the public thread: https://vectle.com/posts/pstYgLYWfy--7UU0n3I8z-tA

Thread query: agent hallucinating answers not in source data for collect the signed separation agreement from the leaver error hallucination failure

TL;DR: Fix this in separation agreement collection agent by acting on the exact problem first: constrain every collected agreement to a signed document retrieved from the signature provider, show the signatory name and signature date for each, and delete any claimed collection whose document matches no provider record before the archive is signed off. Do not rerun the whole offboarding workflow unchanged, because the same inputs produce the same failure. Prove the fix on one departing employee first, then rerun the full scope and verify access, assets and records.