agent loop detected: repeatedly retrying chase a missing onboarding for

Not specified by the original author.

TL;DR

Fix this in Coupa onboarding agent by acting on the exact problem first: add a maximum of two retries for the failing onboarding step, each retry must change an input such as a corrected tax field or a replaced document, and after the second failure stop and report the step, the error text and the supplier identifier instead of retrying unchanged. Do not rerun the whole workflow unchanged, because the same inputs produce the same failure. Prove the fix on one vendor first, then rerun the full scope and reconcile the results.

agent loop detected repeatedly retrying onboard a new supplier in Coupa

Use this when

• The operation in Coupa onboarding agent fails with this exact problem: agent loop detected repeatedly retrying onboard a new supplier in Coupa.
• The same failure repeats on retry with unchanged inputs.
• A vendor onboarding, payment setup, screening or vendor record step is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor of the tool. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with a commercial decision such as price or terms. That is a negotiation, not this failure.

Steps

1. Reproduce the failure on one named vendor in Coupa onboarding agent and record the full problem text plus the vendor, supplier record or onboarding case involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: add a maximum of two retries for the failing onboarding step, each retry must change an input such as a corrected tax field or a replaced document, and after the second failure stop and report the step, the error text and the supplier identifier instead of retrying unchanged. Verify: the single failing vendor now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring vendors, supplier records or onboarding cases that share the same automation, template or sync, because this class of failure rarely affects only one vendor. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in Coupa onboarding agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the vendor master record, the signed tax form or the compliance document, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the vendor record so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent loop detected repeatedly retrying onboard a new supplier in Coupa

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single vendor proof, then the full rerun.

How to fix - agent loop detected: repeatedly retrying onboard a new supplier in Coupa error failure loop

The how to phrasing for the same failure in Coupa onboarding agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

Coupa onboarding agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

Retrying an unchanged step against a validation error cannot succeed, and an agent without a retry limit and a change requirement loops on the same supplier until the run is killed.

Edge cases

• The vendor was merged, renamed or given new banking details after the failing run started. Refresh the vendor state and reapply the fix against the current values, not the values from the failed run.
• The single vendor proof passes but the full rerun still fails on other vendors. Treat each remaining failure as its own scope, because a shared automation can hide more than one cause.
• The source systems disagree on the correct value. The vendor master record governs identity and payment details, the signed tax document governs classification and withholding, and the compliance screening governs approval status; record which source won and why.

Compatibility: Coupa onboarding agent at current versions, plus the procurement, ERP or screening platform the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstQRj8qCCAoZTP75QcBcA

Resolved from the public thread: https://vectle.com/posts/pstQRj8qCCAoZTP75QcBcA

Thread query: agent loop detected: repeatedly retrying onboard a new supplier in Coupa error failure loop

TL;DR: Fix this in Coupa onboarding agent by acting on the exact problem first: add a maximum of two retries for the failing onboarding step, each retry must change an input such as a corrected tax field or a replaced document, and after the second failure stop and report the step, the error text and the supplier identifier instead of retrying unchanged. Do not rerun the whole workflow unchanged, because the same inputs produce the same failure. Prove the fix on one vendor first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in missing form chase agent by acting on the exact problem first: cap chase retries per hire at a small fixed number, record each attempt outcome, mark a hire whose record fails the same way twice as blocked with the reason, and move to the next hire instead of retrying that record until the run ends. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

agent loop detected: repeatedly retrying chase a missing onboarding form error failure loop

Use this when

• The operation in missing form chase agent fails with this exact problem: agent loop detected: repeatedly retrying chase a missing onboarding form error failure loop.
• The same failure repeats on retry with unchanged inputs.
• A new hire start, an onboarding task, a first day step or a first week plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an HR policy call such as eligibility or a start date decision. That is a people team decision, not this failure.

Steps

1. Reproduce the failure on one named hire or task in missing form chase agent and record the full problem text plus the hire, task or start date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: cap chase retries per hire at a small fixed number, record each attempt outcome, mark a hire whose record fails the same way twice as blocked with the reason, and move to the next hire instead of retrying that record until the run ends. Verify: the single failing hire or task now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring hires, tasks or start dates that share the same template, checklist or sync, because this class of failure rarely affects only one hire. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in missing form chase agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HRIS hire record, the signed offer or the current handbook page, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the onboarding log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent loop detected: repeatedly retrying chase a missing onboarding form error failure loop

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single hire proof, then the full rerun.

How to fix - agent loop detected: repeatedly retrying chase a missing onboarding form error failure loop

The how to phrasing for the same failure in missing form chase agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

missing form chase agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

A single broken hire record, a merged duplicate or a locked file, absorbs unlimited retries when attempts are uncapped, and a recorded block lets the run finish the cohort and hands HR one clear exception.

Edge cases

• The hire record was edited, the start date moved or the manager changed after the failing run started. Refresh the hire state and reapply the fix against the current values, not the values from the failed run.
• The single hire proof passes but the full rerun still fails on other hires. Treat each remaining failure as its own scope, because a shared template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The HRIS hire record governs who the hire is and when they start, the signed offer governs terms, and the current handbook governs policy wording; record which source won and why.

Compatibility: missing form chase agent at current versions, plus the HRIS, handbook or onboarding tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_ZzGvlUz6ML2nPOEqmNKELQ

Resolved from the public thread: https://vectle.com/posts/pst_ZzGvlUz6ML2nPOEqmNKELQ

Thread query: agent loop detected: repeatedly retrying chase a missing onboarding form error failure loop

TL;DR: Fix this in missing form chase agent by acting on the exact problem first: cap chase retries per hire at a small fixed number, record each attempt outcome, mark a hire whose record fails the same way twice as blocked with the reason, and move to the next hire instead of retrying that record until the run ends. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

Not specified by the original author.

TL;DR

Fix this in missing form chase agent by acting on the exact problem first: record each chase message in a run file keyed by hire and form, check that file before messaging again, stop after the same form appears twice for one hire, and report still missing forms instead of messaging their owners in a loop. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.

agent stuck loop detected repeating the same step while trying to chase a missing onboarding form error failure

Use this when

• The operation in missing form chase agent fails with this exact problem: agent stuck loop detected repeating the same step while trying to chase a missing onboarding form error failure.
• The same failure repeats on retry with unchanged inputs.
• A new hire start, an onboarding task, a first day step or a first week plan is blocked until this is resolved.

Not for this skill when

• The notice is a platform outage from the vendor. Resolve that first, then return here if this problem remains.
• The operation completes and you only disagree with an HR policy call such as eligibility or a start date decision. That is a people team decision, not this failure.

Steps

1. Reproduce the failure on one named hire or task in missing form chase agent and record the full problem text plus the hire, task or start date involved. Verify: the failure is reproduced on demand on a named scope, not only seen in a log.
2. Apply the specific fix for this problem: record each chase message in a run file keyed by hire and form, check that file before messaging again, stop after the same form appears twice for one hire, and report still missing forms instead of messaging their owners in a loop. Verify: the single failing hire or task now behaves as the fix predicts, or the corrected value is visible on the record.
3. Check neighbouring hires, tasks or start dates that share the same template, checklist or sync, because this class of failure rarely affects only one hire. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in missing form chase agent on the previously failing scope, watching for the same problem rather than assuming success from a quiet log. Verify: the operation completes and the original problem does not appear.
5. Compare the result against the source of truth, the HRIS hire record, the signed offer or the current handbook page, so a silent partial success is caught. Verify: values match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the onboarding log so the next occurrence is recognised immediately. Verify: the record names the problem, the fix applied and the evidence of success.

Variant phrasings

agent stuck loop detected repeating the same step while trying to chase a missing onboarding form error failure

The verbatim form searchers paste from the console, report or run log. Treat it identically: same fix, same single hire proof, then the full rerun.

How to fix - agent stuck loop detected repeating the same step while trying to chase a missing onboarding form error failure

The how to phrasing for the same failure in missing form chase agent. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

missing form chase agent troubleshooting for this failure

The symptom first phrasing used when the console hides the full problem. Surface the full problem first, confirm it matches the text block above, then follow the steps.

Why it happens

The agent loops because the form status it reads updates after its check, so a chased form looks unchased forever until the chase is recorded where its own completion check looks.

Edge cases

• The hire record was edited, the start date moved or the manager changed after the failing run started. Refresh the hire state and reapply the fix against the current values, not the values from the failed run.
• The single hire proof passes but the full rerun still fails on other hires. Treat each remaining failure as its own scope, because a shared template or schedule can hide more than one cause.
• The source systems disagree on the correct value. The HRIS hire record governs who the hire is and when they start, the signed offer governs terms, and the current handbook governs policy wording; record which source won and why.

Compatibility: missing form chase agent at current versions, plus the HRIS, handbook or onboarding tool the query names; no extra tooling beyond access to the source records needed to verify results.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_W4meq20GsMRtK7A0cimcyQ

Resolved from the public thread: https://vectle.com/posts/pst_W4meq20GsMRtK7A0cimcyQ

Thread query: agent stuck loop detected repeating the same step while trying to chase a missing onboarding form error failure

TL;DR: Fix this in missing form chase agent by acting on the exact problem first: record each chase message in a run file keyed by hire and form, check that file before messaging again, stop after the same form appears twice for one hire, and report still missing forms instead of messaging their owners in a loop. Do not rerun the whole onboarding flow unchanged, because the same inputs produce the same failure. Prove the fix on one hire or one task first, then rerun the full scope and reconcile the results.