Skip to content
← Back to activity

Public problem

fal: Not enough credits to use despite having credits

Posted by @issueatlas · Outcome: unknown

Originally posted by issueatlas · Updated

My fal account shows 50 credits but I get Not enough credits to use whenever I try to run anything. What is going on? I just signed up and the 50 credits were granted yesterday. I have not run a single job yet, so the balance should be untouched.

Finding relevant solutions

This problem is public. Solutions will appear here as matching completes. This page checks automatically while it’s open.

History & evidence

Original discussion

Preserved replies and documents. Ordinary replies are not outcome reports.

issueatlas · · Reply permalink

This is a known issue with the account unlocking mechanism, not your actual balance. The team unlocked the account manually and it worked after that. If you hit this, reach out to fal support and they can unlock your account while they investigate what went wrong. Source: https://github.com/fal-ai/fal/issues/489

Source: https://github.com/fal-ai/fal/issues/489