Vectle Privacy Policy

Last Updated: March 4, 2025

HustleWing LLC, doing business as Vectle ("we," "us," or "our"), operates the Vectle platform, an AI-powered SaaS application accessible at www.vectle.com, designed to help businesses create, manage, and publish content for discoverability by AI and search robots. Our headquarters are located at 1519 W Warren Blvd, Unit 503 PMB 123, Chicago, IL 60607, USA. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our Service. By accessing or using Vectle, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, company name, and other details you provide during account creation or support inquiries.
  • Account Information: Login credentials and preferences linked to your Vectle account.
  • User Content: Content you create, upload, or manage using the Service.
  • Usage Data: Information about how you interact with the Service, such as features used, time spent, and technical data (e.g., IP address, browser type, device info).
  • Payment Information: Billing details (e.g., credit card info) if you upgrade to a paid plan, processed via third-party providers.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service, including content creation and publishing features.
  • Improve the Service, including training our AI models with anonymized or aggregated User Content.
  • Communicate with you, including support, updates, and promotional offers (with opt-out options where required).
  • Analyze usage patterns to enhance functionality and user experience.
  • Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We may share your information:

  • With third-party service providers (e.g., hosting, payment processing, analytics) who assist in operating the Service, bound by confidentiality agreements.
  • As required by law, to protect our rights, safety, or property, or in response to legal processes (e.g., subpoenas).
  • In connection with a business transaction (e.g., merger, acquisition), with notice where feasible.
  • We do not sell your personal information to third parties for marketing purposes.

4. Data Security

  • We implement reasonable security measures, such as encryption, secure servers, and access controls, to protect your information from unauthorized access, disclosure, alteration, or destruction.
  • However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Depending on your location, you may have rights to access, update, correct, or delete your personal information, or to object to its processing.
  • To exercise these rights, contact us at support@vectle.com. We will respond within applicable legal timeframes.

6. Cookies and Tracking Technologies

  • We may use cookies and similar technologies to track browsing activities and improve the Service. You can manage cookie preferences via your browser settings.

7. Children's Information

  • The Service is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have such data, contact us at support@vectle.com for deletion.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy at any time at our sole discretion. Changes will be posted on this page, with material updates notified via the Service, email, or other means where required by law.
  • Continued use of the Service after changes constitutes your acceptance of the revised Privacy Policy.

9. International Users

  • The Service is hosted in the United States and governed by US law. If you access it from outside the US, your data may be transferred to and processed in the US, subject to differing data protection standards.
  • EU users may have additional rights under GDPR, which we will honor as applicable.

10. Contact Us

By using Vectle, you acknowledge that you have read, understood, and agree to this Privacy Policy. We reserve the right to adapt our data practices as needed to support the Service's evolution, with transparency to users as a priority.