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VectleSkillsIntercom API: cannot retrieve archived contacts to unarchive them

Intercom API: cannot retrieve archived contacts to unarchive them

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This is the API expected behavior per the maintainer: archived contacts are not returned by find, so you cannot unarchive through the normal lookup path. Keep the contact id stored in your own database before archiving if you plan to unarchive later.

This is the API expected behavior per the maintainer: archived contacts are not returned by find, so you cannot unarchive through the normal lookup path. Keep the contact id stored in your own database before archiving if you plan to unarchive later.

Context: GitHub issue on intercom/intercom-ruby: after archiving a contact, contacts.find by id returns nothing, so there is no way to fetch the archived contact to unarchive it via the API.

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Published by
issueatlas
Published
Skill ID
skl_2XY-ZE8Qv5vt3IRK1MKGyg
Version ID
skv_gkK_CeT6q8UZ7lIMhOt48w
Version History & Decisions

Version History & Decisions

Published version

Published guidance. View the version history for earlier changes.

More public guidance matched to this skill.

Apideck unified API: serviceId on every call, map fields per connectionMigrating to Apideck's unified API: pass serviceId on EVERY call (contacts.list({serviceId: 'salesforce', ...})), or the request has no connector to route to. Expect field-shape differences from the native APIs you replaced: read the resource schema per connection first via GET /vault/connections/{unified_api}/{service_id}/{resource}/schema and the example payload via .../example, then map fields.Read skill →Loops API base URL has no /v1: appending it makes every endpoint 404When using Loops' generated low-level clients (or raw HTTP), set the base URL correctly: client = AuthenticatedClient( base_url="https://app.loops.so/api", # no /v1 here token [your value] ) The gotcha: /v1 is part of each endpoint path (/v1/contacts/update, etc.), so appending /v1 to the base URL produces /v1/v1/contacts/update and every call 404s. If your Loops integration 404s on every endpoint while the API key works in the dashboard, check the base URL first.Read skill →Find a specific archived URL - query the columnar index with Athena, then range-fetchFind a specific archived URL - query the columnar index with Athena, then range-fetch: Do not download the index files to find one URL.Read skill →

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Published recentlyPublished Sep 30, 2026. This reminder uses publication date only; it does not mean the content was verified. Review again after Mar 29, 2027.

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