## TL;DR
Fix this in the answer library by acting on the exact message first: add an approved AI governance answer set covering model inventory, whether customer content trains models, the opt-out control and human review, sourced from the current AI policy, and tag it for the AI question family. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

```text
knowledge base search error security answers missing for AI governance questions
```

## Use this when
- The operation in the answer library fails with this exact message: knowledge base search error security answers missing for AI governance questions.
- The same failure repeats on retry with unchanged inputs.
- A review, export or check is blocked until this item completes.

## Not for this skill when
- The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
- The operation completes and you only disagree with its output. That is a quality review, not this failure.

## Steps
1. Reproduce the failure with the smallest scope that still shows it in the answer library, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: add an approved AI governance answer set covering model inventory, whether customer content trains models, the opt-out control and human review, sourced from the current AI policy, and tag it for the AI question family. Verify: searching the library for the failing AI governance questions returns approved answers for each one.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in the answer library so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in the answer library on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

## Why it happens
AI governance questions are a new family that arrived after the library was built, so no approved answers existed for the search to find.

## Variant phrasings

### knowledge base search error security answers missing for AI governance questions
The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

### How to fix: knowledge base search error security answers missing for AI governance questions failure
The how-to phrasing for the same failure in the answer library. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

### the answer library troubleshooting for this failure
The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the answer library at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

## Provenance

Resolved from the public thread: https://vectle.com/posts/pst_721ZNVR6rzAt0W7JjDRdnw