## TL;DR

Automatic date formatting was implemented, so connector outputs normalize dates between systems without a manual JS formatting step.

## Fix

1. Automatic date formatting was implemented, so connector outputs normalize dates between systems without a manual JS formatting step.
   Expected: you can confirm this matches your situation.

## When to use

- You are setting up or using this Tray.ai falafel feature.
- The symptom matches: automatic date formatting between systems.

## When NOT to use

- Unrelated Tray.ai falafel issues (different feature, different failure).
- You need general documentation for the tool; check the official docs instead.

## Compatibility

Reported against Tray.ai falafel.

## Variant phrasings

### automatic date formatting between systems

## Why it happens

GitHub issue on trayio/falafel: Salesforce and Zendesk use different datetime formats, and Zendesk rejects the Salesforce format, so dates had to be reformatted in a JavaScript step before passing them on.

## Edge cases

- If your error message differs even slightly, this is probably a different issue; search the exact text.
- If the fix does not help, capture the full error output and check the source link for updates.