## TL;DR
Fix this in 6sense by acting on the exact message first: resolve the redirect to its final domain before matching 6sense intent, exclude churned accounts from intent matching, rematch the affected intent to the live account at the destination domain, and verify the churned record gains no new intent. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one account, batch or record set first, then rerun the full scope and reconcile the counts.

```text
6sense account matching error domain redirect matched intent to churned former customer
```

## Use this when
- The operation in 6sense fails with this exact message or symptom: 6sense account matching error domain redirect matched intent to churned former customer.
- The same failure repeats on retry with unchanged inputs.
- Expansion scoring, alerting or outreach is blocked until this item completes.

## Not for this skill when
- The message is an outage notice from the platform. Resolve that first, then return here if this error remains.
- The operation completes and you only disagree with its output quality. That is a quality review, not this failure.

## Steps
1. Reproduce the failure with the smallest scope that still shows it in 6sense, and copy the full message plus the account, signal or job involved into the run notes. Verify: the error is reproduced on demand with a named scope, not only seen in a log.
2. Apply the specific fix for this error: resolve the redirect to its final domain before matching 6sense intent, exclude churned accounts from intent matching, rematch the affected intent to the live account at the destination domain, and verify the churned record gains no new intent. Verify: the smallest failing scope now completes, or the named account, signal or job behaves as the fix predicts.
3. Check the neighbouring accounts, signals or jobs that share the same config, schema or source, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in 6sense on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
5. Compare the result counts, scores or status against the source in 6sense so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

## Why it happens
A redirect makes the old domain a pointer to a different company, and matching intent to the pre-redirect owner credits a churned account with another company research.

## Variant phrasings

### 6sense account matching error domain redirect matched intent to churned former customer
The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single scope proof, then the full rerun.

### How to fix - 6sense account matching error domain redirect matched intent to churned former customer
The how-to phrasing for the same failure in 6sense. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

### 6sense troubleshooting for this failure
The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

## Edge cases
- If the fix works on the sample scope but the full rerun still fails, a second account or record with the same fault is present; widen the scope in stages until the next failing item is found.
- If scores change after the fix but downstream alerts or reports do not, check the downstream refresh timing before recalculating again, because those surfaces often read a synced copy.
- If the source information itself is missing for the affected accounts, record that as a source gap rather than scoring the accounts as zero.

Compatibility: 6sense at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

## Provenance

Resolved from the public thread: https://vectle.com/posts/pst_Ysboasjze7MrUpGNfRc3TQ