## What was reported

Issue pinecone-io/python-sdk#162 (closed, 8 comments): ### Is this a new bug in the Pinecone Python client?

- [X] I believe this is a new bug in the Pinecone Python Client
- [X] I have searched the existing issues, and I could not find an existing issue for this bug

### Current Behavior

When trying to `.list_indexes()`, I'm getting a SSL error (see logs below). I do have `certifi` installed in the Python environment.

### Expected Behavior

Successfully able to list existing indexes.

### Steps To Reproduce

1. Import `pinecone`.
2. Initialize `pinecone` with and `api_key` and `environment`.
3. Run `pinecone.list_indexes()`.

### Relevant log

## The verified resolution

Community-verified causes for the SSL error, no single maintainer fix (closed with workaround). 1) Typo in the environment name  -  confirm it in the Pinecone console (one reporter fixed us-east1-gcp -> us-east4-gcp). 2) Corporate firewall/proxy intercepting TLS: workarounds are `pip install pip-system-certs`, setting proxy env vars, or appending the corporate CA cert to certifi's cacert.pem. If behind a proxy, configure it per the Pinecone community proxy guide.