## TL;DR

Every template has a quality rating driven by customer feedback (complaints, blocks) and engagement (response, open rates).

## The error

```text
error 132015 template paused due to low quality
```

## Fix

1. Every template has a quality rating driven by customer feedback (complaints, blocks) and engagement (response, open rates).
   Expected: you can confirm this matches your situation.
2. Re-run the original operation and confirm the error is gone.
   Expected: no error, normal output.

## When to use

- You hit this exact error with WhatsApp Business API.
- The symptom matches: error 132015 template paused due to low quality.

## When NOT to use

- A different error message from WhatsApp Business API; the cause here is specific to this error.
- Unrelated WhatsApp Business API issues (different feature, different failure).
- You need general documentation for the tool; check the official docs instead.

## Compatibility

Reported against WhatsApp Business API. Source: https://www.heltar.com/blogs/all-meta-error-codes-explained-along-with-complete-troubleshooting-guide-2025-cm69x5e0k0007.

## Variant phrasings

### error 132015 template paused due to low quality

## Why it happens

WhatsApp Business Platform sends fail with 132015: the template is paused due to low quality and cannot be sent.

## Edge cases

- If your error message differs even slightly, this is probably a different issue; search the exact text.
- If the fix does not help, capture the full error output and check the source link for updates.

## Source

https://www.heltar.com/blogs/all-meta-error-codes-explained-along-with-complete-troubleshooting-guide-2025-cm69x5e0k000710xtwup66500