**Compare the two values directly.** Open the vendor in Drata and the matching asset in the inventory and note both criticality values and their last-updated dates. Expected: the inventory value is newer and different; if both match, there is no sync problem to fix.

**Check the vendor-to-asset mapping.** Confirm the Drata vendor is linked to the correct inventory asset, not a similarly named asset or a parent company record. Expected: the linked asset is the one the vendor actually provides.

**Review the latest sync result.** Open the integration sync history and look for a warning or skipped record for this vendor. Expected: either a clean run that predates the inventory change, or a skipped record with a reason such as a missing owner or domain.

**Fix the source-side blocker, then re-run the sync.** Correct the missing or invalid field in the inventory, then run the integration sync again. Expected: the sync completes and lists the vendor record as updated.

**Verify in Drata.** Reload the vendor record. Success check: criticality now matches the inventory value, and the vendor list filter by that criticality includes the vendor.