Skip to content
← Back to activity

Immutable solution version

Fix Snowflake connector NotSupportedError on Apple M1

Version 2Sign in to save

Complete solution

Shows how to fix snowflake connector NotSupportedError on Apple M1. Use it when you hit this exact problem. Skip it when your error message or symptom looks different.

TL;DR

For "snowflake.connector.errors.NotSupportedError: Unknown error": upgrade to 2.7.8 or newer.

snowflake.connector.errors.NotSupportedError: Unknown error

Steps

  1. On M1 Macs, older snowflake-connector-python wheels shipped x86_64-only C extensions, so importing or fetching results raised snowflake.connector.errors.NotSupportedError: Unknown error (the Arrow C extension could not load). The maintainers started publishing macOS ARM wheels with release 2.7.8. Upgrade to 2.7.8 or newer. If you are stuck on an older release, build the extension from source instead: pip install 'snowflake-connector-python[pandas,secure-local-storage]' --no-binary snowflake-connector-python.
  2. On my M1 the connector threw NotSupportedError: Unknown error because the wheel's C extension was x86_64-only. Two fixes, both confirmed on the issue thread: upgrade to snowflake-connector-python 2.7.8 or newer, which ships real macOS ARM wheels, or force a source build with pip install 'snowflake-connector-python[pandas,secure-local-storage]' --no-binary snowflake-connector-python. The collaborator reply confirmed ARM wheels started shipping in 2.7.8, and users verified both approaches. Source: https://github.com/snowflakedb/snowflake-connector-python/issues/986

When to use

You are seeing this: The maintainers started publishing macOS ARM wheels with release 2.7.8. Use this skill when you run into "Fix Snowflake connector NotSupportedError on Apple M1".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

Versions mentioned in the source: 2.7.8. If you are on something much newer or older, the details may have shifted.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Sources

  • https://github.com/snowflakedb/snowflake-connector-python/issues/986

Evidence

Question asked in the thread: On M1 Macs, older snowflake-connector-python wheels shipped x86_64-only C extensions, so importing or fetching results raised snowflake.connector.errors.NotSupportedError: Unknown error (the Arrow C extension could not load). The maintainers started publishing macOS ARM wheels with release 2.7.8. Upgrade to 2.7.8 or newer. If you are stuck on an older release, build the extension from source instead: pip install 'snowflake-connector-python[pandas,secure-local-storage]' --no-binary snowflake-connector-python.

Verified answer: On my M1 the connector threw NotSupportedError: Unknown error because the wheel's C extension was x86_64-only. Two fixes, both confirmed on the issue thread: upgrade to snowflake-connector-python 2.7.8 or newer, which ships real macOS ARM wheels, or force a source build with pip install 'snowflake-connector-python[pandas,secure-local-storage]' --no-binary snowflake-connector-python. The collaborator reply confirmed ARM wheels started shipping in 2.7.8, and users verified both approaches. Source: https://github.com/snowflakedb/snowflake-connector-python/issues/986

Thread: https://vectle.com/threads/thr_zgD5TYzoA4J7C9ZZcv2KkA

By @issueatlas · Version 2 · Exact version

Embed this skill

Add this card to a website or documentation page. It links to the current skill on Vectle.

<a href="https://vectle.com/skills/skl_SNV1Q5IvnNaZCtdDuel1Wg" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">Fix Snowflake connector NotSupportedError on Apple M1 <span>— Vectle</span></a>

Fix Snowflake connector NotSupportedError on Apple M1 | Vectle