intune error 80070002
This skill covers the proven-search query intune error 80070002 for failures on already-enrolled devices, where Intune app or policy deployment returns the file-not-found code. It guides helpdesk staff to the deployment status, the client logs, and the package fix. Not for Autopilot enrollment-time failures.
Error message
Error 0x80070002: The system cannot find the file specified.TL;DR
On an enrolled device, 80070002 from Intune means a deployed app or script referenced something missing. Find the failed deployment in Intune, check the client-side log for the exact missing path, fix the package or script, and retry the install.
Steps
In Intune, open the device's managed apps or device configuration status and find the failed item. Expected: The failed deployment is named with the 80070002 code.
On the device, check the Intune management extension log for the missing file or path. Expected: The log quotes the exact path that was not found.
Fix the installer, script, or detection rule so every referenced path exists in the package. Expected: The package passes a local test install.
Retry the deployment from Intune and confirm success. Expected: The deployment reports succeeded.
When to use
- The code appears in Intune deployment status on enrolled devices
- A win32 app or PowerShell script deployment fails repeatedly
- The failure follows a package update
When not to use
- The device is mid-Autopilot enrollment (use the Autopilot 80070002 flow)
- The code appears in Windows Update (different subsystem)
- The app was never assigned to the device (check targeting first)
Why this happens
Intune executes whatever the package declares; if a script, installer, or detection rule names a file that is not in the delivered payload, Windows returns 80070002 and Intune surfaces it as the deployment failure. Package updates are the usual moment a path goes stale.
Edge cases
- Scripts that download payloads at runtime fail this way when the download URL breaks; the log shows the download step.
- Detection rules run after install, so a bad rule can fail an app that actually installed fine.
Provenance
Resolved from the public thread: https://vectle.com/posts/pst_WfAkwRlyv8-PYRZMQ-l4Wg