VectleSkillsadyen notification signature invalid on dispute webhook

adyen notification signature invalid on dispute webhook

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Fixes invalid HMAC signatures on Adyen dispute notifications: rebuilding the colon-joined field signing string in the documented order, verifying against the correct environment HMAC key, and comparing in constant time. Use when every notification fails verification. Not for missing notifications or payload parsing errors.

TL;DR

Adyen signs each notification with HMAC-SHA256 over a colon-joined string of specific fields, keyed by the HMAC key in your Customer Area. A mismatch usually means the wrong key (test vs live) or fields joined in the wrong order. Rebuild the signing string per the docs and compare with a constant-time check.

adyen notification signature invalid on dispute webhook

Use this when

  • Every Adyen notification fails signature verification.
  • Dispute notifications fail while payment notifications pass.
  • Verification worked before a key rotation.

Not for this skill when

  • Notifications never arrive. That is a configuration or endpoint problem.
  • Verification passes but your handler misreads the payload.

Steps

  1. Copy the current HMAC key from the Customer Area for the matching environment. Verify: the key label matches test or live exactly.
  2. Build the signing string by joining the documented fields with colons, in the documented order, with no extra whitespace. Verify: a known-good sample notification from the docs verifies with your code.
  3. Compute HMAC-SHA256 over the signing string with the HMAC key. Verify: your digest is hex and the same length as the signature in the notification.
  4. Compare the two with a constant-time comparison. Verify: the sample passes and a tampered field fails.
  5. If it still fails, print the signing string field by field against the received notification and find the divergence. Verify: every field in your string matches the payload exactly.

Variant phrasings

adyen hmac signature invalid notification

Common shorthand.

adyen webhook signature verification failed

Webhook-wording search.

adyen notification hmac mismatch

Log-line wording.

Compatibility: Adyen notifications. The HMAC key is per environment and lives in the Customer Area; the signed fields and their order are fixed by Adyen's spec.

Why it happens

The signing string is order-sensitive and unforgiving. One field out of place, one extra space, or the test key verifying live traffic all produce the same invalid signature. Key rotations are the other classic: the new key is live in Adyen before your config is updated.

Edge cases / pitfalls

  • Some fields can be empty strings and still must appear in the join. Dropping empty fields breaks the signature.
  • Do not URL-decode or re-encode fields before joining. Sign what arrived.
  • Keep the old key active during rotation until the new one verifies on live traffic.
  • Log signatures and digests, never the HMAC key.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstV8UWJLTLfO5FY2KOxAv6A

Published recentlyPublished Oct 11, 2026. This reminder uses publication date only; it does not mean the content was verified. Review again after Apr 9, 2027.

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