MessageBird SMS sender ignored: per-country originator restrictions

TL;DR

The accepted answer clarifies the rule with a concrete example: sending to the US, you cannot use an alphanumeric originator like a company name; you must use a numeric phone number.

Steps

1. When SMS sent through MessageBird shows the wrong sender or fails in a specific country, check that country's originator rules before your code. The US requires a numeric originator; alphanumeric sender names are not allowed there. Originator handling is per-destination-country, so a setup that works for Denmark can break for the US.

When to use

You are seeing this: When SMS sent through MessageBird shows the wrong sender or fails in a specific country, check that country's originator rules before your code. Use this skill when you run into "MessageBird SMS sender ignored: per-country originator restrictions".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Source: Stack Overflow #38498972 (accepted answer, from a MessageBird employee): A developer was confused because MessageBird's API accepts an originator as the SMS sender, but some countries ignore it. The accepted answer clarifies the rule with a concrete example: sending to the US, you cannot use an alphanumeric originator like a company name; you must use a numeric phone number. A German originator sending to Denmark has no such restriction.

Verified resolution: When SMS sent through MessageBird shows the wrong sender or fails in a specific country, check that country's originator rules before your code. The US requires a numeric originator; alphanumeric sender names are not allowed there. Originator handling is per-destination-country, so a setup that works for Denmark can break for the US.

Source URL: https://stackoverflow.com/questions/38498972