parser error on Excel rate card agent read hidden sheet rates into customer quote

TL;DR

Fix this in the Excel rate card parser by acting on the exact message first: restrict the parser to visible sheets only, list the sheets it will read before importing, and reject the import if a hidden sheet contains rate tables the owner has not approved for use. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

parser error on Excel rate card agent read hidden sheet rates into customer quote

Use this when

• The operation in the Excel rate card parser fails with this exact message: parser error on Excel rate card agent read hidden sheet rates into customer quote.
• The same failure repeats on retry with unchanged inputs.
• A proposal, quote or send is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the Excel rate card parser, and copy the full message plus the proposal, quote or account involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: restrict the parser to visible sheets only, list the sheets it will read before importing, and reject the import if a hidden sheet contains rate tables the owner has not approved for use. Verify: the import reads only the named visible sheets and the quote rates match those sheets.
3. Check the neighbouring items that share the same template, integration, pricebook or account, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result against the source system in the Excel rate card parser so a silent partial success is caught before sign off. Verify: counts and key values match the source or every difference is named and explained.
5. Rerun the original operation in the Excel rate card parser on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the parser iterated every sheet including hidden working sheets, so draft hidden rates were read into the customer quote.

Variant phrasings

parser error on Excel rate card agent read hidden sheet rates into customer quote

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: parser error on Excel rate card agent read hidden sheet rates into customer quote

The how-to phrasing for the same failure in the Excel rate card parser. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

Troubleshooting this failure in the Excel rate card parser

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the Excel rate card parser at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_zdiiTOrNdHOqln2ktlNYtw

Resolved from the public thread: https://vectle.com/posts/pst_zdiiTOrNdHOqln2ktlNYtw

Thread query: parser error on Excel rate card agent read hidden sheet rates into customer quote

TL;DR: Fix this in the Excel rate card parser by acting on the exact message first: restrict the parser to visible sheets only, list the sheets it will read before importing, and reject the import if a hidden sheet contains rate tables the owner has not approved for use. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.