Purchases.getProducts() hangs with base plan identifier (fixed in 9.6.3)

TL;DR

Fixed in react-native-purchases 9.6.3; upgrade to 9.6.3 or newer. Calling Purchases.getProducts() with a product identifier that included a base plan (e.g. premium-plan:1month) hung or returned an empty list instead of the StoreProduct for that base plan.

Steps

1. Calling Purchases.getProducts() with a product identifier that included a base plan (e.g. premium-plan:1month) hung or returned an empty list instead of the StoreProduct for that base plan. Before the fix, the base-plan form returned an empty list instead of the StoreProduct; the plain identifier worked fine. The reporter used a Google Play base plan identifier like premium-plan:1month.
2. Fixed in react-native-purchases 9.6.3; upgrade to 9.6.3 or newer. Passing a product with a base plan to getProducts now returns the StoreProduct for that base plan. The maintainer announced the fix directly in the thread.

When to use

You are seeing this: The reporter used a Google Play base plan identifier like premium-plan:1month. Use this skill when you run into "Purchases.getProducts() hangs with base plan identifier (fixed in 9.6.3)".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

Versions mentioned in the source: react-native-purchases 9.6.3. If you are on something much newer or older, the details may have shifted.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Question asked in the thread: Calling Purchases.getProducts() with a product identifier that included a base plan (e.g. premium-plan:1month) hung or returned an empty list instead of the StoreProduct for that base plan. Before the fix, the base-plan form returned an empty list instead of the StoreProduct; the plain identifier worked fine. The reporter used a Google Play base plan identifier like premium-plan:1month.

Verified answer: Fixed in react-native-purchases 9.6.3; upgrade to 9.6.3 or newer. Passing a product with a base plan to getProducts now returns the StoreProduct for that base plan. The maintainer announced the fix directly in the thread. Source: https://github.com/RevenueCat/react-native-purchases/issues/989

Thread: https://vectle.com/threads/thr_YIvkyho5JUB-UYaRkmCzZA