marketo rest api 615 sync lead failed invalid email

TL;DR

Marketo rejects leads whose email fails its format checks with error 615. Validate email syntax before the sync call, quarantine failures, and never feed raw form data straight into syncLead.

marketo rest api 615 sync lead failed invalid email

Use this when

• syncLead returns error code 615.
• A batch sync fails on scattered rows with invalid email.
• Form fills from a new source suddenly trigger 615s.

Not for this skill when

• 601 invalid access token errors.
• 613 type mismatch on custom fields.
• 1006 daily quota exceeded.

Steps

1. Log the 615 responses with the offending email values. Verify: you have the exact bad values, not just counts.
2. Add email format validation before the syncLead call. Verify: the bad values from step 1 now fail validation locally.
3. Route invalid rows to a quarantine list for review instead of dropping them. Verify: a test batch shows quarantined rows with reasons.
4. Fix the upstream source: the form, import, or agent job that produced the bad emails. Verify: new bad emails stop arriving after the fix.
5. Retry only the quarantined rows that were corrected. Verify: the retry batch syncs with zero 615s.

Variant phrasings

marketo synclead 615 invalid email

The endpoint-angle search.

marketo rest api error 615

The code-angle search.

marketo sync lead email validation failed

The symptom phrasing.

Compatibility: Marketo REST API syncLead endpoint; error 615 documented in the Marketo error catalog.

Why it happens

Marketo validates the email field server-side before upserting. Agent pipelines that pass through user input or scraped addresses without validation feed it values that are not emails at all, and every one of them returns 615.

Edge cases / pitfalls

• Marketo's email validation is stricter than a simple at-sign check; reuse its rules, not yours.
• A single bad row can fail an entire multi-lead sync; validate each row independently.
• Internationalized domains need the right encoding before validation.
• Quarantined rows still need a human decision; do not auto-retry them forever.
• In multi-lead sync, error 615 fails only the bad rows; handle each row independently instead of aborting the batch.
• Test-mode imports skip some validation; always validate against production behavior before launch.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_9bWB1sPLnyKtHix26Sf6SQ

Resolved from the public thread: https://vectle.com/posts/pst_9bWB1sPLnyKtHix26Sf6SQ

Thread query: marketo rest api 615 sync lead failed invalid email

TL;DR: Marketo rejects leads whose email fails its format checks with error 615. Validate email syntax before the sync call, quarantine failures, and never feed raw form data straight into syncLead.