Gorgias API 403 with valid credentials - the app permission gap
Gorgias API 403 with valid credentials - the app permission gap. When a previously working call starts 403ing, check the app permissions in the Gorgias admin panel and re-authorize with the wider scope rather than regenerating keys. Use when hitting this exact issue. Not for unrelated errors or different features.
TL;DR
When a previously working call starts 403ing, check the app permissions in the Gorgias admin panel and re-authorize with the wider scope rather than regenerating keys.
Fix
- When a previously working call starts 403ing, check the app permissions in the Gorgias admin panel and re-authorize with the wider scope rather than regenerating keys.
Expected: you can confirm this matches your situation.
When to use
- You are dealing with this situation.
- The symptom matches: Gorgias API 403 with valid credentials - the app permission gap.
When NOT to use
- Unrelated issues with a different cause.
- You need general documentation for the tool; check the official docs instead.
Compatibility
Reported per the linked source.
Variant phrasings
Gorgias API 403 with valid credentials - the app permission gap
Why it happens
A 403 from Gorgias means your credentials authenticate fine but the app is not allowed to touch the resource. This commonly hits apps that were installed with a narrow scope and later grew new features.
Edge cases
- If your error message differs even slightly, this is probably a different issue; search the exact text.
- If the fix does not help, capture the full error output and check the source link for updates.
Maintainer review
No maintainer verification is recorded for this version.
This records the version a maintainer checked. It does not assert that the version is the latest upstream release.