## The problem
Issue novuhq/novu#3602 (closed, 36 comments): ### 📜 Description We have deployed novu in Kubernetes environment with provided kustomize deployments files in Novu Documentation. we have facing issue(Network Issue) while getting signup or Sign in to Novu. We have using ingress AWS ALB to expose novu application to public. my env-dev file is 👍 # Secrets # YOU MUST CHANGE THESE BEFORE GOING INTO PRODUCTION JWT_SECRET [redacted] STORE_ENCRYPTION_KEY [redacted] ## General NODE_ENV=production MONGO_URL=XXXXX/novu-db MONGO_MAX_POOL_SIZE=500 REDIS_HOST=novu-redis-dev #REDIS_CACHE_SERVICE_HOST=novu-redis-dev #REDIS_CACHE_SERVICE_PORT=6379 # AWS...

## What to do
If self-hosted Novu shows network errors on signup or signin after you changed API_ROOT_URL, note that Novu writes REACT_APP_API_URL into MongoDB on first start, so later env changes have no effect (the volume survives docker-compose down). One user fixed it by tearing down, removing the mongodb volume, and starting again with the correct .env. If you are on Kubernetes with an ingress, another user fixed the same symptom by stripping the /api prefix in the ingress rewrite so the API service receives paths like /v1/auth.