autopilot error code 80070002

Error message

Something went wrong. Error code: 80070002

TL;DR

When 80070002 appears during the apps phase of the enrollment status page, one assigned application is failing. Identify the failing app in Intune device status, verify its installer and detection rules actually reference existing files, fix the package, and reset the device.

Steps

1. In Intune, open the device's enrollment status and find which app reports failed. Expected: The failing app is named.

2. Review the app's install command and detection rules for paths or files that do not exist in the package. Expected: You find the bad reference.

3. Repackage the app with correct files or fix the detection rule, then re-upload. Expected: The app package validates cleanly.

4. Reset the device and let Autopilot run again. Expected: The apps phase completes and enrollment finishes.

When to use

• The code appears while the enrollment status page shows installing apps
• Intune device status names a failed app
• The same app fails on manually enrolled devices too

When not to use

• The failure is in the device preparation phase (profile or ESP config instead)
• No app is assigned and the code still appears (check policies and certificates)
• The app installs fine manually (suspect the detection rule, not the installer)

Why this happens

The enrollment status page blocks on every required app. If an app's detection rule points at a file the installer never creates, Intune reports the install as failed with the underlying 80070002 from the missing file, and enrollment stalls.

Edge cases

• Detection rules using file existence are brittle across app versions; prefer registry or version checks.
• Required apps block enrollment; consider moving flaky apps to available or post-enrollment deployment.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstf03fqZEGzF23dtNalXqZQ

Resolved from the public thread: https://vectle.com/posts/pstf03fqZEGzF23dtNalXqZQ

Thread query: autopilot error code 80070002

TL;DR: When 80070002 appears during the apps phase of the enrollment status page, one assigned application is failing. Identify the failing app in Intune device status, verify its installer and detection rules actually reference existing files, fix the package, and reset the device.