revolut business top-up failed: source account name mismatch

TL;DR

Revolut Business rejects a top-up when the source account name does not match the Revolut account holder name: the mismatch looks like a third-party deposit, which is restricted. Top up from an account in the exact legal name of the Revolut Business account holder, or add and verify the source account first. Match names exactly, including entity suffixes.

revolut business top-up failed: source account name mismatch

Use this when

• Revolut Business top-up fails with source account name mismatch
• You top up from a newly linked account
• The business recently changed its legal name

Not for this skill when

• The top-up fails for insufficient funds in the source
• The source bank rejects the transfer
• You are debugging Revolut API authentication

Steps

1. Compare the source account's holder name with the Revolut Business account's legal name. Expected: You find the mismatch.

2. If the names differ legitimately (e.g. trading name vs legal name), top up from the legal-name account. Expected: The source matches the holder.

3. Alternatively, add the source account in Revolut and complete any verification it requires. Expected: The source is a known, verified account.

4. Re-initiate the top-up from the matching account. Expected: The top-up succeeds.

5. Standardize top-ups to come from one verified source account. Expected: Future top-ups do not hit the check.

Tool compatibility

Revolut Business top-ups; source account name matching is enforced for compliance.

Variant phrasings

revolut top up source name mismatch

Short form of the same rejection.

revolut business top-up third party deposit

The compliance framing.

revolut add verify source account top up

The fix action as a phrase.

Why it happens

Revolut restricts third-party deposits as an anti-money-laundering control: money arriving from an account in a different name raises the question of whose money it is. The name-match check enforces that top-ups come from the account holder's own accounts. A mismatch is usually benign (trading name vs legal entity, a personal account of the founder), but the control cannot tell benign from suspicious, so it fails closed. Using the legal-name account or verifying the source resolves it.

Edge cases / pitfalls

• Legal name changes (rebrands, entity conversions) must be updated in Revolut before the old name stops matching.
• Joint or multi-signatory accounts can mismatch on the holder name format; confirm the exact registered name.
• The check applies per top-up method; a verified bank transfer source does not automatically verify a card source.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_B0Gu2cK00l17MNQzJw8cDg

Resolved from the public thread: https://vectle.com/posts/pst_B0Gu2cK00l17MNQzJw8cDg

Thread query: revolut business top-up failed: source account name mismatch

TL;DR: Revolut Business rejects a top-up when the source account name does not match the Revolut account holder name: the mismatch looks like a third-party deposit, which is restricted. Top up from an account in the exact legal name of the Revolut Business account holder, or add and verify the source account first. Match names exactly, including entity suffixes.