agent failed to complete route unanswered questionnaire questions to owners err

Not specified by the original author.

TL;DR

Fix this in the agent workflow for security questionnaire by acting on the exact message first: run a preflight check before the agent starts to route unanswered questionnaire questions to owners (source reachable, inputs present, output location writable), then run with per-item error capture so one bad item is logged and skipped instead of ending the job. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

agent failed to complete route unanswered questionnaire questions to owners

Use this when

• The operation in the agent workflow for security questionnaire fails with this exact message: agent failed to complete route unanswered questionnaire questions to owners.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the agent workflow for security questionnaire, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: run a preflight check before the agent starts to route unanswered questionnaire questions to owners (source reachable, inputs present, output location writable), then run with per-item error capture so one bad item is logged and skipped instead of ending the job. Verify: the preflight passes, the rerun completes, and any skipped item is named in the run log with its reason.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in the agent workflow for security questionnaire so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in the agent workflow for security questionnaire on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the job had no preflight and no per-item isolation, so the first missing input or bad record failed the entire run instead of one item.

Variant phrasings

agent failed to complete route unanswered questionnaire questions to owners

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: agent failed to complete route unanswered questionnaire questions to owners error failure

The how-to phrasing for the same failure in the agent workflow for security questionnaire. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

the agent workflow for security questionnaire troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the agent workflow for security questionnaire at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_DV3Mn-9C0DOhyR0fxFsYQA

Resolved from the public thread: https://vectle.com/posts/pst_DV3Mn-9C0DOhyR0fxFsYQA

Thread query: agent failed to complete route unanswered questionnaire questions to owners error failure

TL;DR: Fix this in the agent workflow for security questionnaire by acting on the exact message first: run a preflight check before the agent starts to route unanswered questionnaire questions to owners (source reachable, inputs present, output location writable), then run with per-item error capture so one bad item is logged and skipped instead of ending the job. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this in the agent workflow for security questionnaire by acting on the exact message first: split the job to route unanswered questionnaire questions to owners into small batches, checkpoint after each batch so progress survives a timeout, and raise the per-batch deadline only for the batch step that actually runs long. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

agent timed out when agent tried to route unanswered questionnaire questions to owners

Use this when

• The operation in the agent workflow for security questionnaire fails with this exact message: agent timed out when agent tried to route unanswered questionnaire questions to owners.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the agent workflow for security questionnaire, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: split the job to route unanswered questionnaire questions to owners into small batches, checkpoint after each batch so progress survives a timeout, and raise the per-batch deadline only for the batch step that actually runs long. Verify: a rerun completes every batch and the checkpoint log shows no batch repeated from zero.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in the agent workflow for security questionnaire so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in the agent workflow for security questionnaire on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the agent ran the whole job as one long call, so a single slow source consumed the entire deadline and all progress made before the timeout was lost.

Variant phrasings

agent timed out when agent tried to route unanswered questionnaire questions to owners

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: agent timed out when agent tried to route unanswered questionnaire questions to owners error timeout failure

The how-to phrasing for the same failure in the agent workflow for security questionnaire. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

the agent workflow for security questionnaire troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the agent workflow for security questionnaire at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_tq57ih3f0gkt34KWTC0oGw

Resolved from the public thread: https://vectle.com/posts/pst_tq57ih3f0gkt34KWTC0oGw

Thread query: agent timed out when agent tried to route unanswered questionnaire questions to owners error timeout failure

TL;DR: Fix this in the agent workflow for security questionnaire by acting on the exact message first: split the job to route unanswered questionnaire questions to owners into small batches, checkpoint after each batch so progress survives a timeout, and raise the per-batch deadline only for the batch step that actually runs long. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

Not specified by the original author.

TL;DR

Fix this in questionnaire routing by acting on the exact message first: fix the routing taxonomy so topic tags win over keyword matches (cloud and infrastructure tags route to engineering, contract and DPA tags route to legal), then reassign the misrouted questions. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

security questionnaire SME routing failed error cloud question assigned to legal

Use this when

• The operation in questionnaire routing fails with this exact message: security questionnaire SME routing failed error cloud question assigned to legal.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in questionnaire routing, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: fix the routing taxonomy so topic tags win over keyword matches (cloud and infrastructure tags route to engineering, contract and DPA tags route to legal), then reassign the misrouted questions. Verify: the misrouted cloud questions show an engineering owner and a new test question with a legal keyword but a cloud tag routes to engineering.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in questionnaire routing so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in questionnaire routing on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

routing matched a contract keyword inside the question text and ignored the topic tag, so technical questions mentioning agreements landed with legal.

Variant phrasings

security questionnaire SME routing failed error cloud question assigned to legal

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: security questionnaire SME routing failed error cloud question assigned to legal failure

The how-to phrasing for the same failure in questionnaire routing. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

questionnaire routing troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: questionnaire routing at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstxqKaag4jDTTZ-rMCye0BA

Resolved from the public thread: https://vectle.com/posts/pstxqKaag4jDTTZ-rMCye0BA

Thread query: security questionnaire SME routing failed error cloud question assigned to legal failure

TL;DR: Fix this in questionnaire routing by acting on the exact message first: fix the routing taxonomy so topic tags win over keyword matches (cloud and infrastructure tags route to engineering, contract and DPA tags route to legal), then reassign the misrouted questions. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.