Social button missing on login: connection enabled on the application

TL;DR: Symptom: the Universal Login page does not show the Google/GitHub button. Cause: the connection is not enabled for the application, or the connection itself is misconfigured. Confirm - Application > Connections: is the social connection toggled on? Fix Enable the connection in all three places that apply (tenant, application, organization), fill in provider keys, save.

The error

the Universal Login page does not show the Google/GitHub button. Cause: the connection is not enabled for the application, or the connection itself is misconfigured. Confirm - Application > Connections: is the social connection toggled on? Fix Enable the connection in all three places that apply (te

The fix

TL;DR: Symptom: the Universal Login page does not show the Google/GitHub button. Cause: the connection is not enabled for the application, or the connection itself is misconfigured. Confirm - Application > Connections: is the social connection toggled on? Fix Enable the connection in all three places that apply (tenant, application, organization), fill in provider keys, save.

Diagnose: social button missing

Symptom

Universal Login renders only username/password (or nothing) where a social button is expected.

Likely causes

1. Connection not enabled for the application (most common). Connections are per-app opt-in.
2. Social connection missing its own keys: Google/GitHub/etc need a client id/secret in the connection settings; without them the connection stays inert.
3. Organization login: org logins only show connections enabled on the ORGANIZATION. App-level enablement is not enough.
4. Identifier-first flow: the button appears only after the user types an email whose domain routes to the social connection (home realm discovery). This is by design in identifier-first.
5. Display configuration: the new Universal Login shows social buttons based on enabled connections automatically; custom HTML can hide them.

Confirm

• Application > Connections: is the social connection toggled on? If not, found it.
• Authentication > Social > the connection: are provider keys filled in and the connection enabled at tenant level?
• For orgs: Organizations > your org > Connections: enabled there?
• Tenant logs: a login attempt with connection set to the social connection failing means the app tried it but it is not enabled.

Fix

Enable the connection in all three places that apply (tenant, application, organization), fill in provider keys, save.

Verify

Incognito login page shows the button; complete a full social login and confirm the success event names the social connection.

When to use this

• You are seeing this exact error message; match the block above, not just part of it.
• The failing call matches the scenario in the title: Social button missing on login.
• You want the fastest verified fix before digging through logs.

When not to use this

• Your error text differs from the block above; close cousins often have different causes.
• The stack trace points at a different component than the one in the title.
• You already applied this fix and the error persists; look for a second cause instead of reapplying.

Compatibility

• Not pinned to a specific version; follows current Social behavior.