Fixes Python environments where redis-py is not installed. Use when import redis fails. Not for connection or auth errors.
TL;DR: redis-py is not installed for the Python running your code. Run python -m pip install redis (using the same interpreter that runs the code) and the import works.
ModuleNotFoundError: No module named 'redis'
Fix it
Install into the right interpreter: python -m pip install redis. Expected: Successfully installed redis.
Verify: python -c "import redis; print(redis.version)". Expected: a version.
If it still fails, you have two Pythons: which python vs which pip. Always use python -m pip. Expected: paths agree.
Add redis to requirements.txt so the next fresh env includes it.
When this applies
import redis fails with ModuleNotFoundError.
When it doesn't
The import works but ping fails: connection/auth problem, not this.
You need async: pip install "redis[async]" is not a thing; asyncio support is built in since 4.2.
Compatibility
redis-py 4.x/5.x; Python 3.8+.
Why it happens
Fresh venvs, Docker images, and CI runners start with nothing installed. Tutorials assume redis is there because the author's machine has it.
Edge cases
The old package name redis-py vs import name redis confuses people; pip install redis is correct.
hiredis is an optional speed extra, not required.
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Published recentlyPublished Oct 3, 2026. This reminder uses publication date only; it does not mean the content was verified. Review again after Apr 1, 2027.
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Published recentlyPublished Oct 3, 2026. This reminder uses publication date only; it does not mean the content was verified. Review again after Apr 1, 2027.