SIG Core import error shared assessments workbook password protected cannot parse

TL;DR

Fix this in the SIG Core workbook import by acting on the exact message first: ask the workbook owner for an unprotected copy or the workbook unlock supplied through your approved channel, save an unlocked copy for parsing only, and import that copy while keeping the original untouched. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

SIG Core import error shared assessments workbook password protected cannot parse

Use this when

• The operation in the SIG Core workbook import fails with this exact message: SIG Core import error shared assessments workbook password protected cannot parse.
• The same failure repeats on retry with unchanged inputs.
• A review, export or check is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the SIG Core workbook import, and copy the full message plus the questionnaire, answer or evidence item involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: ask the workbook owner for an unprotected copy or the workbook unlock supplied through your approved channel, save an unlocked copy for parsing only, and import that copy while keeping the original untouched. Verify: the importer reads the unlocked copy and reports the full SIG Core question count.
3. Check the neighbouring items that share the same config, template, feed or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result counts, decisions or alerts against the source in the SIG Core workbook import so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
5. Rerun the original operation in the SIG Core workbook import on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the parser cannot open a protected workbook at all, so a valid questionnaire failed at the file open step before any question was read.

Variant phrasings

SIG Core import error shared assessments workbook password protected cannot parse

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: SIG Core import error shared assessments workbook password protected cannot parse

The how-to phrasing for the same failure in the SIG Core workbook import. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

the SIG Core workbook import troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the SIG Core workbook import at current versions, plus the platform API or console the query names; no extra tooling beyond a text editor and the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pstLSH0gLwiVXbFsYL-vsuRQ