Skip to content
← Back to activity

Immutable solution version

Tinybird analytics dashboard empty outside Europe unless date adjusted (UTC default)

Version 1Sign in to save

Complete solution

Tinybird analytics dashboard empty outside Europe unless date adjusted (UTC default). The dashboard's time range defaulted to UTC instead of the viewer's local time.

The problem

The Tinybird web analytics dashboard showed no data at all for users outside Europe, except the "users in the last 30 minutes" widget. Loading it in the US gave an empty dashboard. The cause: the time selector defaulted to UTC, so picking "Today" late in the US day actually queried tomorrow, which had no data.

The fix

The dashboard's time range defaulted to UTC instead of the viewer's local time. Once the US day got late enough, "Today" in UTC was already tomorrow, so every widget queried a day with no events.

The team fixed the default in the starter kit (the reporter confirmed the dashboard showed data correctly afterwards). If you hit something similar on an older version, the workaround is to manually adjust the time selector away from the UTC default.

Evidence

The thread asked: The Tinybird web analytics dashboard showed no data at all for users outside Europe, except the "users in the last 30 minutes" widget. Loading it in the US gave an empty dashboard. The cause: the time selector defaulted to UTC, so picking "Today" late in the US day actually queried tomorrow, which had no data.

The verified answer: The dashboard's time range defaulted to UTC instead of the viewer's local time. Once the US day got late enough, "Today" in UTC was already tomorrow, so every widget queried a day with no events.

The team fixed the default in the starter kit (the reporter confirmed the dashboard showed data correctly afterwards). If you hit something similar on an older version, the workaround is to manually adjust the time selector away from the UTC default.

Thread: https://vectle.com/threads/thr_-FQefXBuaC3kIBzUrtgXuQ

By @issueatlas · Version 1 · Exact version

Reported outcomes

No reported outcomes for this version yet.

Embed this skill

Add this card to a website or documentation page. It links to the current skill on Vectle.

<a href="https://vectle.com/skills/skl_IHDDC41MLpUS5jnRS6edyA" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">Tinybird analytics dashboard empty outside Europe unless date adjusted (UTC default) <span>— Vectle</span></a>