agent session credential expired mid proposal approval routing stalled at legal review

TL;DR

Fix this in the proposal approval routing by acting on the exact message first: checkpoint the routing state at each approval step, on a session expiry sign in again and resume routing from the legal review step recorded in the checkpoint instead of restarting the chain. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one item, then rerun the full scope and reconcile the counts.

agent session credential expired mid proposal approval routing stalled at legal review

Use this when

• The operation in the proposal approval routing fails with this exact message: agent session credential expired mid proposal approval routing stalled at legal review.
• The same failure repeats on retry with unchanged inputs.
• A proposal, quote or send is blocked until this item completes.

Not for this skill when

• The message is a permission or outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in the proposal approval routing, and copy the full message plus the proposal, quote or account involved into the run notes. Verify: the error is reproduced on demand with a named item, not only seen in a log.
2. Apply the specific fix for this error: checkpoint the routing state at each approval step, on a session expiry sign in again and resume routing from the legal review step recorded in the checkpoint instead of restarting the chain. Verify: routing resumes at legal review and the proposal reaches a final approval state with a complete step history.
3. Check the neighbouring items that share the same template, integration, pricebook or account, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Compare the result against the source system in the proposal approval routing so a silent partial success is caught before sign off. Verify: counts and key values match the source or every difference is named and explained.
5. Rerun the original operation in the proposal approval routing on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

the approver session expired mid chain and the routing state lived only in that session, so the proposal stalled with no owner able to advance it.

Variant phrasings

agent session credential expired mid proposal approval routing stalled at legal review

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single item proof, then the full rerun.

How to fix: agent session credential expired mid proposal approval routing stalled at legal review

The how-to phrasing for the same failure in the proposal approval routing. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

Troubleshooting this failure in the proposal approval routing

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: the proposal approval routing at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/psth0cRFTPVjcyDc_4oBU97Q