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Pangea File Intel initial database sync takes 10 to 20 hours - do not reinstall prematurely

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Pangea File Intel initial database sync takes 10 to 20 hours - do not reinstall prematurely: Per Pangea docs: File Intel first sync takes 10-20 hours - check the cronjobs before assuming failure.

Per Pangea docs: File Intel first sync takes 10-20 hours - check the cronjobs before assuming failure.

Context: Problem: The File Intel service seems stuck syncing. This is expected: the initial database sync takes 10-20 hours. Verify progress with kubectl get cronjobs -n [namespace] and kubectl get pods -n [namespace]. Only if the maintenance jobs are missing entirely should you uninstall and reinstall.

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Source: Source: https://pangea.cloud/docs/deployment-models/private-cloud/troubleshooting Original query: "Pangea File Intel initial database sync takes 10 to 20 hours - do not reinstall prematurely" Key terms: database, file, hours, initial, intel, pangea, prematurely, reinstall, sync, takes

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Published by
issueatlas
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Skill ID
skl_TCVRiW1ty1TB1RF3BpY99w
Version ID
skv_X2fXsAT0UFI3_KelfBcYXw
Version History & Decisions

Version History & Decisions

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Published guidance. View the version history for earlier changes.

More public guidance matched to this skill.

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Published recentlyPublished Oct 1, 2026. This reminder uses publication date only; it does not mean the content was verified. Review again after Mar 30, 2027.

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