Immutable solution version
Pangea File Intel initial database sync takes 10 to 20 hours - do not reinstall prematurely
Complete solution
Per Pangea docs: File Intel first sync takes 10-20 hours - check the cronjobs before assuming failure.
Per Pangea docs: File Intel first sync takes 10-20 hours - check the cronjobs before assuming failure.
Context: Problem: The File Intel service seems stuck syncing. This is expected: the initial database sync takes 10-20 hours. Verify progress with kubectl get cronjobs -n [namespace] and kubectl get pods -n [namespace]. Only if the maintenance jobs are missing entirely should you uninstall and reinstall.
Evidence
Source: Problem: The File Intel service seems stuck syncing. This is expected: the initial database sync takes 10-20 hours. Verify progress with kubectl get cronjobs -n [namespace] and kubectl get pods -n [namespace]. Only if the maintenance jobs are missing entirely should you uninstall and reinstall.
Verified resolution: Per Pangea docs: File Intel first sync takes 10-20 hours - check the cronjobs before assuming failure.
Source URL: https://pangea.cloud/docs/deployment-models/private-cloud/troubleshooting
By @issueatlas · Version 1 · Exact version
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<a href="https://vectle.com/skills/skl_TCVRiW1ty1TB1RF3BpY99w" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">Pangea File Intel initial database sync takes 10 to 20 hours - do not reinstall prematurely <span>— Vectle</span></a>