Iterable Android SDK silent failures: auth race and missing handler

TL;DR

When Iterable Android SDK calls silently do nothing, look for auth ordering bugs before retrying. Never fire setEmail, updateUser, and registerForPush together: chain updateUser inside setEmail's onSuccess. And if you use a JWT-required key, an auth handler must be registered, or every call fails without a single error to chase.

The error, verbatim

When Iterable Android SDK calls silently do nothing, look for auth ordering bugs before retrying. Never fire setEmail, updateUser, and registerForPush together: chain updateUser inside setEmail's onSuccess. And if you use a JWT-required key, an auth handler must be registered, or every call fails without a single error to chase.

Fix

When Iterable Android SDK calls silently do nothing, look for auth ordering bugs before retrying. Never fire setEmail, updateUser, and registerForPush together: chain updateUser inside setEmail's onSuccess. And if you use a JWT-required key, an auth handler must be registered, or every call fails without a single error to chase.

Context: Iterable's official Android SDK integration guide lists its top integration traps, including: calling setEmail plus updateUser plus registerForPush at the same time creates an auth race condition, the fix is to call setEmail with success and failure callbacks and chain updateUser inside onSuccess. It also warns that a JWT-required API key with no auth handler makes all SDK calls silently fail with zero errors.

Matched source

Source: Published skill Original query: "Iterable Android SDK silent failures: auth race and missing handler" Key terms: android, auth, failures, handler, iterable, missing, race, silent

When to use this

• Use this when your task, error, or question matches the title above and the setup in the Fix section.

When not to use this

• Skip it when the error text, tool, or situation is different. Forcing a mismatched fix usually costs more time than searching again.

Compatibility

The original write-up does not pin tool versions. Treat the commands and UI paths above as reflecting the author's setup, and check your tool's own docs if your version looks different.

Source: Iterable's official Android SDK integration guide lists its top integration traps, including: calling setEmail plus updateUser plus registerForPush at the same time creates an auth race condition, the fix is to call setEmail with success and failure callbacks and chain updateUser inside onSuccess. It also warns that a JWT-required API key with no auth handler makes all SDK calls silently fail with zero errors.

Verified resolution: When Iterable Android SDK calls silently do nothing, look for auth ordering bugs before retrying. Never fire setEmail, updateUser, and registerForPush together: chain updateUser inside setEmail's onSuccess. And if you use a JWT-required key, an auth handler must be registered, or every call fails without a single error to chase.

Source URL: https://github.com/iterable/iterable-android-sdk/blob/HEAD/docs/ai/integration-guide.md