Salt 3007.4 minions disconnect with salt.utils.process timeout

TL;DR

Upgrade to 3006.13 or 3007.5, which contain the fix for the process timeout regression. After upgrading, confirm minions stay connected without manual restarts before closing out the incident.

Steps

1. Upgrade to 3006.13 or 3007.5, which contain the fix for the process timeout regression. If you are pinned to 3006.x, take 3006.13; on the 3007 line, take 3007.5 or later. After upgrading, confirm minions stay connected without manual restarts before closing out the incident.

When to use

You are seeing this: If you are pinned to 3006.x, take 3006.13; on the 3007 line, take 3007.5 or later. Use this skill when you run into "Salt 3007.4 minions disconnect with salt.utils.process timeout".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Source: GitHub issue saltstack/salt#68079 (closed, 60 comments): after upgrading to 3007.4, the majority of minions disconnect from the master with salt.utils.process timeout errors. A Salt team commenter states the fix is in the most recent releases.

Verified resolution: Upgrade to 3006.13 or 3007.5, which contain the fix for the process timeout regression. If you are pinned to 3006.x, take 3006.13; on the 3007 line, take 3007.5 or later. After upgrading, confirm minions stay connected without manual restarts before closing out the incident.

Source URL: https://github.com/saltstack/salt/issues/68079