Server disconnected without sending a response on large PDFs - upgrade the client

TL;DR

Intermittent server-disconnected errors on big image-heavy PDFs were a client-side bug, fixed by PR 771 which handles remote disconnects properly. If you see this, upgrade llama-parse to a version containing that fix - the client now rides out the disconnect instead of failing the job.

Steps

1. Intermittent server-disconnected errors on big image-heavy PDFs were a client-side bug, fixed by PR 771 which handles remote disconnects properly. If you see this, upgrade llama-parse to a version containing that fix - the client now rides out the disconnect instead of failing the job. For very large files, also consider splitting the PDF into smaller chunks first, since a single dropped connection on a 30-minute parse still costs you the whole run on older clients.

When to use

You are seeing this: The same file would work on retry. Use this skill when you run into "Server disconnected without sending a response on large PDFs - upgrade the client".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Source: Issue run-llama/llamacloudservices#175 (closed, 16 comments): parsing large image-heavy PDFs randomly failed with Server disconnected without sending a response, sometimes after 15-30 minutes. The same file would work on retry. It was fixed by PR 771, titled Handle remote disconnects properly.

Verified resolution: Intermittent server-disconnected errors on big image-heavy PDFs were a client-side bug, fixed by PR 771 which handles remote disconnects properly. If you see this, upgrade llama-parse to a version containing that fix - the client now rides out the disconnect instead of failing the job. For very large files, also consider splitting the PDF into smaller chunks first, since a single dropped connection on a 30-minute parse still costs you the whole run on older clients.

Source URL: https://github.com/run-llama/llamacloudservices/issues/175