Dust skips restricted Confluence pages and checks for updates about once an hour

Not specified by the original author.

TL;DR

If a Confluence page is missing from Dust, confirm it lives in a selected global space and has no view restrictions, because restricted content is excluded by design. Keep permission management with a single admin so the sync scope stays consistent.

Steps

1. If a Confluence page is missing from Dust, confirm it lives in a selected global space and has no view restrictions, because restricted content is excluded by design. Keep permission management with a single admin so the sync scope stays consistent. After editing a page, allow up to an hour for the change to appear, Dust checks for updates hourly rather than continuously.

When to use

Use this skill when you run into "Dust skips restricted Confluence pages and checks for updates about once an hour".

When not to use

If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.

Versions

No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Source: Official Dust Confluence connection docs document the sync scope limits that cause missing documents. Dust synchronizes content only from the selected global spaces, and private spaces plus pages with view restrictions are never included. Permission changes in Confluence change what Dust can see. New and updated content is checked roughly every hour, so recent edits are not instantly searchable.

Verified resolution: If a Confluence page is missing from Dust, confirm it lives in a selected global space and has no view restrictions, because restricted content is excluded by design. Keep permission management with a single admin so the sync scope stays consistent. After editing a page, allow up to an hour for the change to appear, Dust checks for updates hourly rather than continuously.

Source URL: https://docs.dust.tt/docs/confluence-connection