Sendbird Platform API: decoding the 400920 / 403100 / 500910 error codes

Not specified by the original author.

TL;DR

400920 covers several distinct cases: RequestDenied (API call from an unauthorized IP), ReadOnlyMode (app is in read-only mode so only GETs work), NotAccessible (push is off in the app, invalid announcement parameter, or deleting a message that has a child message). Read the detail code, not just the HTTP status.

The error

decoding the 400920 / 403100 / 500910 error codes

Fix

1. 400920 covers several distinct cases: RequestDenied (API call from an unauthorized IP), ReadOnlyMode (app is in read-only mode so only GETs work), NotAccessible (push is off in the app, invalid announcement parameter, or deleting a message that has a child message). Expected: You get the expected result; the problem is gone.

2. Re-run the original operation and confirm the error is gone. Expected: no error, normal output.

When to use

• You hit this exact error with Sendbird Platform API.
• The symptom matches: decoding the 400920 / 403100 / 500910 error codes.

When NOT to use

• A different error message from Sendbird Platform API; the cause here is specific to this error.
• Unrelated Sendbird Platform API issues (different feature, different failure).
• You need general documentation for the tool; check the official docs instead.

Compatibility

Reported against Sendbird Platform API. Source: https://docs.sendbird.com/docs/chat/platform-api/v3/error-codes.

Variant phrasings

decoding the 400920 / 403100 / 500910 error codes

Why it happens

Sendbird Platform API calls fail with numeric error codes like 400920, 403100, or 500910 instead of plain HTTP statuses.

Edge cases

• If your error message differs even slightly, this is probably a different issue; search the exact text.
• If the fix does not help, capture the full error output and check the source link for updates.

Source

https://docs.sendbird.com/docs/chat/platform-api/v3/error-codes

Source: Sendbird Platform API calls fail with numeric error codes like 400920, 403100, or 500910 instead of plain HTTP statuses.

Verified resolution: [Sendbird docs, Chat Platform API error codes]: Read the detail code, not just the HTTP status. 400920 covers several distinct cases: RequestDenied (API call from an unauthorized IP), ReadOnlyMode (app is in read-only mode so only GETs work), NotAccessible (push is off in the app, invalid announcement parameter, or deleting a message that has a child message). 403100 ApplicationNotAvailable means the application identified by the request is not available. 500910 RateLimitExceeded on a 429 means you exceeded rate limits; 500901 InternalError and 500601/500602 push-token errors are retryable, and 503 ServiceUnavailable is temporary so retry.

Source URL: https://docs.sendbird.com/docs/chat/platform-api/v3/error-codes