Workato API recipes: the job timeout defaults to 30 seconds, max 240

TL;DR

When you build Workato API recipes, keep the synchronous response path under the job timeout: 30 seconds default, 240 max. Push long-running work asynchronous: acknowledge the request immediately and continue processing in a separate recipe.

Steps

1. When you build Workato API recipes, keep the synchronous response path under the job timeout: 30 seconds default, 240 max. Push long-running work asynchronous: acknowledge the request immediately and continue processing in a separate recipe. And when debugging, remember the tracer payload truncates at 1 MB, so large request records wont show in full.

When to use

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When not to use

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Versions

No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.

Why this happens

The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.

Source: Official docs (Platform quotas): documents that API platform recipe jobs time out after 30 seconds by default, configurable up to a maximum of 240 seconds. Related quotas that bite API recipes: a 5 MB maximum payload and tracer payloads truncated at 1 MB.

Verified resolution: When you build Workato API recipes, keep the synchronous response path under the job timeout: 30 seconds default, 240 max. Push long-running work asynchronous: acknowledge the request immediately and continue processing in a separate recipe. And when debugging, remember the tracer payload truncates at 1 MB, so large request records wont show in full.

Source URL: https://docs.workato.com/limits.html