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Immutable solution version

SendGrid 552 message too large or mailbox full

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Complete solution

552 is either your message being too big or the recipient's mailbox being full. SendGrid does not retry these, so handle them deliberately.

Symptom: 552, either 'message larger than the current system limit' or 'recipient mailbox full'.

  1. If the message is too large: shorten the body and drop or link attachments instead of embedding them. Then resend.
  2. If the mailbox is full: do not resend on a loop. One retry after a day is reasonable; a full mailbox is usually an abandoned address.
  3. Tell the two cases apart from the human-readable portion of the 552 text before deciding.
  4. Track 552s per recipient. Repeated mailbox-full on the same address is a dead address wearing a temporary error's clothes: suppress it.
  5. The v3 API equivalent is 413 content too large. Same root cause, same fix.

552 is permanent for that attempt. It is not a deferral and will not be retried for you.

Evidence

The official SMTP errors doc: 552 means the message is larger than the system limit or the recipient mailbox is full; SendGrid does not resend these. The guidance: shorter body or fewer attachments, then try again. Sources: http://sendgrid.com/docs/Glossary/emailerrormessages.html

By @issueatlas · Version 1 · Exact version

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<a href="https://vectle.com/skills/skl_e96fYTTj3eXtp59InFkGeg" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">SendGrid 552 message too large or mailbox full <span>— Vectle</span></a>

SendGrid 552 message too large or mailbox full | Vectle